We went to this hotel's restaurant for a "gala" new year's eve dinner. This was based on promotional information on the hotel's website. The website is actually very high quality, sadly that is where the quality of this story ends. On arrival we sensed something was wrong as there seemed two separate dinner's. One upstair's and a buffet down stairs... More

My wife and I have stayed here twice in both a romantic room and also the Kaiser Maximillian Suite. We think it is a fantastic hotel with wonderful rooms, friendly staff, a great restaurant/bar and a very relaxing spa. We can't wait until we come again. I am sure there are cheaper places to stay in Innsbruck but we won't... More

We liked this hotel and we must say the personnel was always very helpful and kind with us. Spa relaxing, nice and clean. But we wouldn't go back because it's too expensive compared to what it offers to his customers. More

We spent 3 nights here at the end of June and it was great. Everyone from the hotel was very friendly and helpful. Rooms were very nice and spacious. We had 2 rooms and one of the rooms was warm the first night (it was a suite and the AC just couldn't cool downt he bedroom). We discussed this with... More

Innsbruck is a lovely city, and also fairly compact. This hotel is close to both the train station and the old city. The staff were friendly, and we appreciated the free wifi in the public areas. Breakfast wasn't included with the price, but since we discovered it is rather hard to find a real breakfast in Innsbruck, you might want... More

A disappointment. Expensive and not worthy of belonging to the "Romantik Hotels" chain. Personnel is kind and helpful, and the location is excellent. However the structure is old, without a proper lobby and without its own Parking. If you wish to park your car indoor they address you to a nearby public facility not connected to the Hotel. The room, a... More

Rooms were little crummy, bed was old and creaky and we could feel the springs, toilet was extremely small, but clean. They don't offer parking, so you have to park at the building next door. Its coupon parking, so you pay for how long your car was there. There's no porter service, so we had to lug our bags up... More

This was our first time staying in Innsbruck proper and it won't be our last! We have visited Innsbruck on day trips every year for the past 7 years and love this city! We normally stay 30 minutes outside Innsbruck in a wonderful 5* Relais and Chateaux in Neustift in the magnificent Stubai Valley. We will be back there this... More

We were driving from Austria with two kids and spent 2 nights in this hotel. The location is great - 10 min walking distance from the town center. The parking garage is next door and cheap. The room was very clean and cozy. Staff is excellent. I couldn't sleep well the first night, because air conditioner was leaking, but they... More