this was the most disapointing hotel of our entire trip and we stayed in 6 different locations. they tried to put us into a smoking room despite requesting a non-smoking. staff then tried to tell us that the room wasn't really a smoking room even though there was an ashtray and matches on the desk. they finally found us a... more

The Grand Europa was not a five star hotel. From an American standard, Grand Europa was like a mid level Marriott or Hyatt, but not that up to date. We were upgraded to a suite, so that should have been a great experience, but the A/C didn't work for the 2 nights we were their, so we opened the windows... more

On a recent business trip to Munich, we decided to take a two-day getaway to Innsbruck Austria. It's a quick 2 hour train ride to one of the most beautiful cities in Europe. We stayed at the Grand Europa Hotel in Innsbruck which is a two-minute walk across the street from the train station. This 5-star property is 100 years... more

We stayed at the Hotel Europa for our honeymoon and had a fabulous experience. The room was a good size for all our ski equipment and there are secure ski lockers by the entrance. The ski bus also picks up right in front of the hotel several times a day so this was very convenient for us. Our package included... more

I stayed here on night in conjunction with a conference. As it was rated as a 5 star hotel I had expected something special. The reception intially sent me up to a room that had not been made up -no big deal, but a sign of things to come. Once I got my room it was a 3 star standard.... more

I stayed at the Grand Hotel Europa whilst attending a conference in Innsbruck. I must say that this hotel was not my first choice anyway (I would have prefered the Goldener Adler which was cheaper), but thought that my stay might be better when found out that the Europa had 5 stars. How naive! The staff was very pleasant, my... more

Our family of 5 stayed here in January 2008. The location is across the road from the train station, so great if that's how you are travelling. Unfortunately, from the street it is not a good look - very busy and grimy. Inside it is 'faded old European' which is fine, except the rooms are too. For the price and... more

We chose this hotel for our winter vacations as it was positioned as "only 5 star hotel in Innsbruck" Actually I've never been so disappointed from hotel as that time. Very uncomfortable rooms, and we asked for 1 king bed in fact we got two single beds pushed togerter. Bathroom is so tiny that it's problem to have shower, moreover... more

Spent three nights at the Europa Tyrol, and it was a very enjoyable experience. The hotel is located opposite to the main station in Innsbruck and is only a short walk to the shops and the Golden Roof which is at the heart of the city. The hotel is actually connected to the main railway via a tunnel which offers... more