We were given a room on the 4th floor, which was comfortable even though it was small. It was quite noisy, not only because of guests but because of what I am assuming are trash trucks VERY early in the morning. I woke up at around 5am each morning due to noise. Additionally, the "free wi-fi" didn't work once during... More

Traveling with my grandmother is was important that our hotel be in an easy location with an elevator. We were wonderfully treated with our stay! We arrived late morning and had lunch in the restaurant. A wide range of options at a wide range of prices. Traditional meals are their strong suit. Breakfast (included in our stay) was very complete... More

We enjoyed our stay at the Goldener Adler. The front desk staff was very friendly and provided help locating sites we were interested in visiting. The location is prime in Old town for shopping or grabbing dinner. The hotel itself has a fitting ambiance considering its location, with art and antique items throughout. The rooms were comfortable and very clean.... More

We recently stayed a week in Innsbruck at the Best Western Golden Adler. This is a small and centrally located hotel that is not overrun by tourist bus clientele. The two women at the front desk were charming and helpful. There is a good choice for breakfast in an elegant, vaulted room. However, the WiFi connection was unstable the entire... More

Our stay was a disappointment from go to woe. We chose this property because although it was located in the Old Town, it offered a service where we could unload our luggage and have our car valet parked. We also chose it because it had "fast Internet". It had neither. Nor did it have a mini bar, just a cupboard... More

Innsbruck is so busy with tourists, you get afraid ! We had reservations with the Goldener Adler which is in such a busy place : nearly facing the Golden Dachl. Then, in the middle of this very crowded area, we enter a quiet and peaceful haven: a wonderful and helpful welcome, perfectly organized leading to a very nice and QUIET... More

Stayed here three nights in May. The location in the pedestrian city center (zentrum) is unbeatable, and the extended family that runs this place obviously has years of expertise behind them. Some of other reviewers have commented about the nightlife bothering their slumber. Hey, it's the city center, pedestrian zone where there are a lot of restaurants and cafes that... More

We arrived in Innsbruck with bookings for another hotel that turned out to be terrible. We went into this hotel to see if there might be a vacancy and found the receptionist the most welcoming and friendly person we had encountered on our entire journey through Austria to date. We explained our situation and she happily took us to look... More

Cannot comment on the hotel as we were visiting Innsbruck for the day from Salzburg and used only the restaurant, which was recommended by the Tourish Information. The staff were friendly and welcoming. The menu had a good choice of food, lots of dumplings and schnitzels as you would expect. Had both, not my favourite food as they are quite... More