The pictures here are misleading. The hotel is not the nice looking building that is prominent. it is the tiny strip you can see next to it. Very difficult to find. The staff seemed very bothered by having guest. Pretty rude. The breakfast was horrible and they ran out of everything. Wish I would have taken pictures to show what... More

We reserved a double room for the weekend of 24 June and confirmed by Credit Card. On arrival we were told they made a mistake and have no place so transferred our reservations to another expensive hotel. It took a long time to find anybody in authority and when she arrived eventually she was rather rude and did not even... More

This hotel has been going for generations but you have to ask why ? the staff are surly and unhelpful. The rooms are OK but basic. They are supposed to have parking close by....well that means a couple of miles away in between two road tunnels and even there you were lucky to find a place. But what about the... More

We stayed on the top floor with the view of the lake; WOW!!!!!!!! This city is dreamy and to wake up with that view in the morning was the icing on the cake. The room was clean and the bed was very comfortable. I would suggest that you expect no service, then you would not be disappointed. The photos in... More

I tried to schedule another stay at Zauner for this summer. After an initial reply, which got the details of my request wrong, I tried 4-5 times, over the span of two months, to contact the hotel, with no reply. Finally gave up and went to another hotel. Very disappointing lack of service. From some other recent reviews, this seems... More

Service was terrible, checking in was ok. But in the morning, while I was eating Breakfast, a worker ( I guess one of a owners ) started cleaning up their dusty place. My cafe, salad, bread got full of dust... It was terrible. The hotel room was also dusty. I am allergic for dust so, I could not sleep during... More

Limited service at this hotel, as you check into your room at the bar and check out at breakfast. Watchout for upgrading to a 2 bedroom unit with a lake view.. it is really only a peek a boo view on the balcony. It is a nice view of old town square and nice to have an outdoor balcony. Also... More

On the Marktplatz, the hotel is nicely located. We selected the family apartment for our family of four. It was on what USA would call the second floor. Though the room was described as having a terrific view of the lake, instead, it had a peek-a-boo view between buildings. The room was a series of connected rooms - living room... More

This wonderful, historic hotel is located in the main square of HallStatt. A short walk to just about any place in town, including many excellent restaurants. Our top-floor room overlooked the square and provided a great view of the lake. The room was cozy with many authentic touches. We spent a relaxed few days in town. Gastof Zauner helped make... More