I guess they couldn't count right when they gave this hotel 5 stars, i would rate it between 3 and 4 stars. Sure, the reception is flashy but the rest is actually quite poor. Positive things: Good location close to both old town (with the best restaurants) and the shopping streets, ok sized rooms, good cleaning. Nice breakfast (but a... More

The rooms are spacious but tired. Very noisy with construction going on very close to the hotel. Everything provided but no milk for coffee in the room! The gym is a joke. Andorra is a difficult place for exercise so a 5 star hotel advertising a gym should have a proper gym. The single exercise bike does not work. The... More

Pros: hotel situated in the centre of town but rooms are soundproofed and you can barely hear the traffic outside / individual air con / garage 'affordable' for Andorra standards though not cheap / rooms are very clean and well equipped and quite spacious for nowadays / staff very cordial and always happy to assist with a smile. Cons: there... More

This hotel is very well situated. It's perfect if you're planning to go shopping since it's situated in the mainstreet. The service was very good. We were there for a night with our 2 children. It was perfect and wery comfortable. We had a wonderful diner and it was very cheap. The breakfast was great too. Also very comfortable was... More

Everything, location, room very comfortable and well equipped, the reception staff and restaurant

ANDorra is really fantastic!!!! The hotel Carlton Plaza was situated nicely within the city. It is perfect for summer weather. If you're looking for a more winter, snow-skiing kind of place I don't suggest this location. Rather somewhere else closer to the lifts....We visited in summer and the a/c was cool, the room service was swift and the staff spoke... More

We stayed two nights in the Carlton Plaza. It was really nice and we would recomend it. But it didn't really look like a Carlton. Good situated, clean,... but not a Carlton.

I've been on a business trip in this hotel, and I couldn't say it's a 5 star hotel. It has a very good option if you want to stay in the city center, near the shoping centers. It's clean as well, and you can feel confortable on it. On the other side, service room is not used to attend the... More

We stayed in this hotel in July 2006. The rooms are very big (all them are suits).The staff is very kind. Only one issue to mention: the breakfast is not so good as expected in a 5stars hotel. quantity is 7, quality is 5.