By way fo a review, I attach the letter of complaint that I wrote to them. They did charge us twice although this was quicly remiedied but after three requests, they responded and offered me the name of someone to call should we dicide to stay there again. would point out that I have tried to comlian to Accor but... More

This hotel is in a great location in the heart of Andorra town. You can exit the hotel on the 5th floor straight into the heart of the shopping area. Parking is convenient at the Novotel next door, the car park being all of 20 metres from the Mercure's front door. Check in wasnt the best experience I have had,... More

This hotel is in a very central location in Andorra La Vella at one end of the main shopping street and very close to the park. There are lots of good restaurants and a few bars around as well. The hotel itself is a bit dated in terms of decor but it is very clean and comfortable. The room was... More

We selected the Mercure Hotel in Andorra for a two night stay in April after careful consideration. We are a family of four including a ten year old girl and a two year old boy so a place with entertainment for them was important. After looking at the Mercure website, we spotted the child’s indoor play area and indoor pool.... More

I was very happy with this hotel. It is in a good location, about a two minute walk from the main shopping street and the rooms were large. My only complain would be with the bathroom. It was by far, one of the smallest bathrooms I have ever seen and the shower did not work very well (it took FOREVER... More