I was never told when making my reservation, that check-in time was 3.30pm. I arrived at 12 30pm - exhausted after my travels and I had to wait 2.5 hours before my room was cleaned (very annoying). However, front of house were very friendly. My large, spacious room was located on the 6th floor and had wonderfull views from the... more

On arrival no offer of assisstance with luggage, we booked a delux room, we were upgraded to a superior room, if the room that we were given was in fact a superior, then I would not have liked to seen the delux or standard rooms, the room was not cleaned very well, even after we complained it did not get... more

Malta is great! I just love the place. The Palace is one of the best hotels there. Their staff were friendly and service was great. Our room was clean and the beds and linens were pretty nice. Breakfast buffet was really delicious. I love the view from their restaurants. Will definitely go back there and try the pool! more

The Palace Hotel came highly recommended to us by a friend and it certinaly lived up to expectations. We received great personal service from the Manager (Mario) when we first arrived, indeed all the staff are amazing polite and helpful. We we upgraded to higher spec room on 7th floor, where views were amazing showing all of Sliema, and St... more

Not a good stay. Upon our arrival hotel couldn't find our reservation with expedia and had to give my CC. The hotel was full and we couldn't book a deluxe room so we went for a Double comfort. The first room we got had only 1 twin bed when we book a Double room. After going down to the reception... more

Great 5 Star in middle of town...... 3 min walk to harbour...... great restaurants in hotel........ great rooms........ happy days more

We returned almost two weeks ago from the palace hotel in Malta. And I must say we did not want to go back home. We were lucky enough to get upgraded from a comfort room and the room was just beautiful. We had a balcony looking out towards the sea and also Valetta the other side. The staff were all... more

I have to say that the Palace hotel is one of the best hotels that I have ever stayed. The service was Impeccable. Adrian and Nenad for their extra service and kindness we will always be grateful. The other staff as well was very great. The rooms are huge and very clean though the bathrooms may need abit of renovating... more

Following bad reviews of the hotel we had originally booked we switched our booking and this looked like a safe bet so we were a bit sorry that we had to complain about the first room we were given only minutes after arriving and unpacking. The bath had a nasty crack in it (hidden underneath a shower slip mat), and... more