We had come to Malta on a time share 'fly buy'holiday. After one night in the adjoining 4 star hotel which wasnt up to scratch ( in our opinion barely reaching 3 star by northern/central european standards) we complained to the time share staff located on the 12th floor of the adjoining 5 star tower block called the Fortina Spa...
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Wow many thanks to fortina management for free upgrade to the five star from four star.
Amazing food, rooms and staff very friendly especially Janet's bar team nothing to much of a problem to them ! Thanks.
Rooms was big and very comfortable. Amazing view of valetta.
Food was at the best quality with 4 restaurants to pick from, Italian...
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Its always good to go to this hotel Good friendly people working their the 2 regulars working behind the Limes bar Thomas the cocktail maker is a good man . Food is always good in Taste we liked the mallta lady sometimes their & sometimes down the road .Which we also like very much & also the Tunisian lady was...
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Dear denmar186338,
Thank you for your posting. We are happy to hear that you enjoyed your stay with us despite a few mishaps. We look forward to seeing you again next year. Your comments have all been passed onto those concerned.
We are delighted to inform you that the Fortina Fitness Centre is in the process of being fully refurbished....
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Very friendly staff starting with Natasha on reception, Janette, Keith and Owen in Limes Bar, Carol, Vikas, Henda and Victor in the restaurants and Rose who did a super job cleaning our room every day. Many thanks to you all for another great stay. Beautiful food in the Brasserie, Taste, The Pizzeria and the Chinese. Great choice of treatments in...
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Dear bobby911,
Thank you for your wonderful review. We are so happy to learn that you enjoyed your stay with us and we look forward to welcoming you back in the future! All you lovely comments have been passed onto all those concerned.
Thanking you once again!
Warm wishes,
Fortina Spa Resort team
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I am very surprised at some of the comments about this hotel, and wonder if some of the people reviewing the hotel went to the same place as we did - Hence my review..
We stayed in a spa room, in November 2011, and I was unlucky enough to accidentally fall down some stairs during our stay, doing severe damage...
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Reviewed 3 January 2011
Dear poacher16,
Thank you for sharing your experience with us on this website. We are delighted to read such lovely comments about several members of staff in different departments. We are happy that they made your stay as comfortable as possible, especially after your accident. All your comments have been passed onto all those concerned and we look forward to...
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We stayed at the Fortina Spa Resort in August 2011. When we booked, we were told that children under 18years are not allowed at this hotel. Don't get me wrong, I don't have a problem with children as I have a 20 year old. When we got to the 5* Hotel, I was very impressed with the Reception and the...
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Dear Julie T,
We would like to thank you for your posting on this website. We would like to reply to your comments accordingly;
The Fortina Spa Resort is an adults only Resort, however, as stated on all our literature, including our website, children are permitted to stay at the Resort during certain periods of the year - August being...
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This is the third time, I have attempted to write this review. The first was disbarred because it was done within 3 months of my previous one. The second attempt, was a waste of time as the page blacked out when I attempted to edit, so here's hoping this will succeed. This visit in October was to celebrate our Golden...
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Reviewed 25 September 2011
Dear worthingkiwi,
We would like to thank you for your posting. The third time was successful! Please be assured that your comments regarding the Indian Restaurant have been passed onto the Manager and owner of the Restaurant and your comments regarding the Ristorante Tigne have also been passed onto the Resort's Management for immediate action. We would like to apologise...
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We have been going for a few years but this coming year might be our last. When we were there last year the garden area was dirty and so were the sun beds there were no umbrellas, so we had to use the pool on the sea front and that wasn't much better. The indian restaurant is not the same,...
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Dear Trish558,
Thank you for your posting. We would like to inform you that the Indian Restaurant is being run by an outside concession, as is the Japanese Restaurant, which is not closed. Your comments have been passed onto the Management of the Indian Restaurant.
We would like to apologise for the inconvenience caused by the Tropical Garden, please be...
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We are just about to check out of this hotel for the trip home so whilst it's fresh in my mind I thought I would write a review. We came here on the 22nd December so a Christmas and New Year stay. The offer of a drink whilst we checked in was very welcome however the lack of 'induction' into...
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Dear Flyti,
Thank you for sharing your experience with us on this website. We are delighted to learn that you enjoyed your stay with us and would like to return in the future.
We would like to reply to some of your comments accordingly;
- Children are permitted to stay in the Fortina Spa Resort on certain days. This is...
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Have been going to this hotel for many years now. We went this year 5 star - but am afraid
the hotel is rapidly declining in standard and quality of food. Indian restaurant now a franchise and very poor choice. Japanese also poor. The management change their minds daily on the
running of this hotel - a shame because we...
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Dear TabithaLeamingtonspa,
We would like to thank you for posting your feedback on this website. We are disappointed to learn that we did not manage to deliver our well-known five star service. Please be assured that your comments have been passed onto the Management.
We really do hope to welcome you back in the near future. Wishing you a Happy,...
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338 Reviews
