Generally inhabitants in this part of Finland are considered to be rather reserved and slightly cold. So not true when it comes to the personnel in this hotel. Such excellent service particularly in the reception is rare even in 5 star hotels. Rooms are basic, but functional. Free wifi is a bonus. Breakfast was surprisingly nice. The location of the... More

We stayed here for one night, and found the staff very pleasant and helpful. Room was comfortable and, although we overlooked the market square, there was no noise overnight. There were no English language TV stations available. Restaurant looked unwelcoming, so we ate elsewhere. Breakfast was fine. More

A typical city-centre hotel that does everything competently but littleoutstanding. The rooms were comfortable, and the (single) beds gave a good night's sleep. Although my room faced over the car park, I had no criticism for the noise that another reviewer has made. The separate shower room and shower was superb though; not the usual trickle of water to contend... More

Nice hotel and perfect location. After the Venetian Night breakfast room was too crowded. There should have been more people cleaning tables and filling the breakfast buffet. One day later the breakfast room was big enough for the remaining visitors. One bed was OK but the other one had a broken mattress. More

Quite nice hotel but hard to sleep well. I woke up at 5.30 am to an alarm clock in some other guests room and since that there were lots of people slamming doors and staff chatting just outside the room in very early morning. With ear plugs I could have managed, though. A restaurant downstairs (Amarillo) has menu of finnish-mexican... More

An OK hotel. The location is good, in the middle of the market square, and the restaraunt and bar are nice. The reason that it only gets average is that the rooms are small and could do with being modernised . On the plus side, the staff were friendly, and the broadband was free and fast. More

Stayed at Sokos Hotel Kaarle for one night as we were visiting friends in town. As Kokkola is such a small city, pretty much every location downtown would be a good one, I suspect. We traveled to and from Kokkola by train and we walked about 7 minutes from the station to the hotel. Upon arrival we were greeted by... More