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Sheraton Stockholm Hotel


Hotel class 5.0 of 5
Tegelbacken 6, Stockholm 101 23, Sweden

+46 84123400 | www.sheratonstockholm.com | E-mail hotel

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84% Recommend
4.0 of 5 stars 468 reviews
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By trip type
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[ Date ] [ Rating ]
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5 of 5 stars
Nick365365   10 contributions
Beckenham, Kent
8 Feb 2010 | Trip type: Couples New

My fiancee and I just got back from a weekend at the Sheraton. It was the perfect stay in every way. The room was huge and furnished impeccably in a modern, Swedish style. We also overlooked the water and the palace, so the location couldn't have been more idyllic. It was a short walk to Stureplan and Gamla Stan, and... more

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5 of 5 stars
mellecho   8 contributions
düsseldorf
8 Feb 2010 | Trip type: Couples New

We stayed three nights in this hotel and we enjoyed it very much. We stayed in the superior room, which was spacious and nicely made. The beds were very comfortable"!We found that the staff was very helpful and friendly. We also enjoyed the awesome breakfast buffet - it got us the energy we needed to explore Stockholm. The location is... more

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3 of 5 stars
Lux-Hki   4 contributions
Helsinki
26 Jan 2010 | Trip type: Business

I booked a triple room for me and two colleagues in Sheraton Stockholm as we expected investing in a luxurious price tag in our trusted Starwood brand hotel would worthwhile. We even got a reasonble offer email for an upgrade to superior room two days prior to our stay which we immediately grabbed. The positive sides of the hotel were... more

Management response from
PPeters, General Manager

Dear guest, Let me start by saying thank you for taking the time to post the detailed description of yours and your friend’s recent stay here with us. The feedback has been brought forward to the persons involved and it is sad for all of us to read that you were not happy with your stay this time. However, I...

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3 of 5 stars
SurfaceTravel   532 contributions
London, UK
25 Jan 2010 | Trip type: Family

It's an American chain hotel, which means it has large rooms, decent service, and is clean and resonably quiet. It also means it lacks character and has nothing special to write home about. We stayed on the club floor, which meant we could eat breakfast and have free hot snacks later in the day in the club lounge, as well... more

Management response from
PPeters, General Manager

Dear Guest, Thank you for your time and your honest and open feedback on your stay in October 2009. It is great to hear that you found your stay at our Club floor convenient and that you enjoyed some of the extra services we offer our Club floor guests; breakfast included, evening cocktail with hot snacks, free internet in the...

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4 of 5 stars
HerbertCalgary   3 contributions
Calgary
11 Jan 2010 | Trip type: Business, Solo travel

As a platinum guest staying on business, first impression is that this is overwhelmingly better choice than where I previously stayed in Stockholm (esp. relative to the Scandic chains). I was pleased that most of the amenities I have come to expect from Sheraton from my my globe trotting and frequent stays at Starwood hotels are available at this hotel.... more

Management response from
PPeters, General Manager

Dear Herbert, I am very happy to hear that you found us, the Sheraton Stockholm Hotel to be a good choice - many thanks for taking the time to share your thoughts! I hope you have received my personal e-mail, which I took the liberty to sending directly to you after taking part of your nice review. As you mention,...

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2 of 5 stars
Gemmalondon26   1 contribution
London
6 Jan 2010 | Trip type: Friends getaway
1
person found this review helpful

On the façade this hotel should be all that you are expecting from a 4 star hotel. However beneath the surface there are many fundamental problems, namely the lelve of service and the attitudes of the staff. For the price that I paid to stay over the New Year period, I expected a whole lot more than I actually received.... more

Management response from
PPeters, General Manager

Dear Guest, Thank you for making the effort to post your feedback on TripAdvisor – I am sad to read that you were not all happy with your New Years Eve weekend when you and your family came to stay with us to have a good time together. Therefore, I reached out to you with a direct e-mail hoping for...

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5 of 5 stars
taffrocker   2 contributions
Cardiff
5 Jan 2010 | Trip type: Couples

We arrived after midnight and were suprised to learn as newlyweds (I could only get a couple of days holiday - don't ask!) we got a junior suite upgrade. This put us in a very sympathetic mood. Hotel lobby is modern and comfortable - lovely bar with a welcome fire, free internet access next to it. Staff were all very... more

Management response from
PPeters, General Manager

Dear Guest – First of all: congratulations on being newly married! How nice to find out that you chose us, the Sheraton Stockholm Hotel for your stay. I am glad we were able to offer you the suite upgrade, so you got an opportunity to sense the Sheraton luxury feeling on your much too short honeymoon (I will not ask,...

Good place
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4 of 5 stars
Brianduhalgouet   1 contribution
4 Jan 2010 | Trip type: Friends getaway

Nice place for a short stay in Stockholm with friends or girlfriends. more

Management response from
PPeters, General Manager

Dear Guest, Thank you for taking the time to recommending Stockholm and us, the Sheraton Stockholm Hotel as a nice place to stay with your spouse – I hope enjoyed your visit and that we might have the pleasure of hosting you soon again. Warm welcome back & warm regards, Paul Peters General Manager

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5 of 5 stars
laminad123   10 contributions
London
4 Jan 2010 | Trip type: Couples

I visited and reviewed the Sheraton a while back and whilst I really liked the hotel and ammenities we did feel a bit hard done by in terms of the room. On return to the hotel I let them know during booking and upon arival - the result? a room on the top floor with fantastic views over Slussen and... more

Management response from
PPeters, General Manager

Dear Guest, I am delighted to hear that you had a 100% better stay this time here at the Sheraton Stockholm Hotel, and glad you did let us know how you felt upon your last visit by telling us this upon making the booking and when you arrived. This made us able to meet your requirements and make your stay...

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3 of 5 stars
pmetka   20 contributions
LONDON
2 Jan 2010 | Trip type: Couples

hotel inside outside is not amazing , feels like in a "wannabe" design business hotel but as it is well located right in the center , it doesn't really bothered us as we were outside all the time the room was ok , except the bathroom that looked like a 2 stars hotel size !! basically the size of a... more

Management response from
PPeters, General Manager

Dear Guest, Thank you for your time and your honest and open feedback on your recent stay with us. I am sad to read that you were not completely happy with your visit, and that the premises in general and the room were you stayed did not quite meet the expectations you had prior to your arrival in Stockholm. However,...

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Sheraton Stockholm Hotel Also Known As

  • Sheraton Stockholm
  • Stockholm Sheraton
Address: Tegelbacken 6, Stockholm 101 23, Sweden
Hotels in Stockholm Sheraton Stockholm Hotel
4.0/5.0
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