The personal service makes all the difference and when our trip to Abisco had to be postponed due to inclement weather conditions a really good 3 course meal was provided with a trip later on in the evening to glimpse the Northern Lights outside Kiruna. The rail journey from Kiruna to Narvik is really a must, the contrasting scenery between... More

We spent 2 nights here as part of a holiday package. We stayed in a suite which was big, clean and well presented and the beds were super comfy! There were lots of gadgets in the bathroom but we didn't really have time to work it all out as we had so many activities to do! The hotel itself is... More

The Hotel Arctic Eden is fairly basic; clean and well-presented, with adequate en-suite bathrooms, a swimming pool, sitting areas, complementary coffee and biscuits, TV in rooms (limited channels) and an adequate/not overly friendly reception. Breakfast, in the building next door is fantastic. I don't normally 'do' breakfast, but we managed to spend 45 minutes there both mornings, enjoying the great... More

The staff here are really helpful and friendly. They made it easy for me to change some arrangements that had been made. Special mention of Lara who greeted us like long lost friends when we got back after a day away. Rooms are OK. Hot showers were quite fancy with lots of knobs and even a built-in radio. There is... More

We had a lovely 3 night stay at this hotel. The staff were extremely helpful, especially with my husbands case being lost at the airport, it arrived there on the night before we came home although the staff did there best to locate it which we appreciated. The hotel itself was around a 10 minute walk from the town of... More

Stayed for 1 night in Feb 2012. Friendly welcome. Good sized double room on ground floor. Adequate bathroom with shower cubicle. Lobby area in room for wet clothes and boots. Nice touch with plentiful tea, coffeEe, cookies available 24/7. Pool looked inviting but water too cold. Excellent breakfast served in adjacent building. Hot and cold choices. Walked into town for... More

We stayed the 3rd week of January 2012. The staff were very helpful and friendly especially the Tour Guide Petri. We had a room with Shower, jacuzzi and sauna, basic but more than addequate and plenty of space. Yes the temperature outside was very cold but if you wrap up properly it does not matter, Restaraunt is about 10 seconds... More

Warm and welcoming hotel. Rooms are well cared for and have essential heating as you would expect in Kiruna in winter. I had to turn the temerature down! Beds are comfortable, showeroom and plenty of space for removing that all essential winter outerwear. No tea/coffee in rooms but available 24/7 in lounge. Restaurant is in an adjoining building so you... More

Have to write straight away ...hotel is fab. Lovely staff especially Barbro at reception who generally takes an interest in what you have done that day and advises about other activities. Disabled facilites were brilliant - ramps all around, a disabled lift, toilet, facilites in the restaurant - well thought out. Hotel is so clean especially the bathroom which to... More