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All 122 Copenhagen hotels »

Grand Hotel

4.0 of 5
Vesterbrogade 9, Copenhagen 1620, Denmark
Hotel amenities
Ranked #62 of 122 hotels in Copenhagen
3.5 of 5 stars 327 Reviews
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327 reviews from our community

    Trip type
Traveller rating
    45
    103
    97
    57
    25
Date Rating
HannaKH
Helsinki, Finland
Senior Reviewer
6 reviews
1 helpful vote
3 of 5 stars Reviewed 1 February 2012

The location of this hotel is excellent. Easy trip from the airport to central railway station by train, and only a couple of minutes walk from the station to the hotel. Tivoli and city center is close. Service was good and friendly. Our double room on the fifth floor was clean and very peaceful. The only negative thing was the... More

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OsloSina
Oslo
Senior Contributor
28 reviews
15 helpful votes
1 of 5 stars Reviewed 15 January 2012

Chose the Grand Hotel basically on location - which is really good - close to Tivoli, Strøget and Rådhusplassen. The staff at the reception were nice on arrival - got our small double upgraded to a to a bigger one for a small extra cost. But the positives stops here. The rooms are okay, but the big problem is the... More

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Egefjord, Front Office Manager at Grand Hotel, responded to this review
26 January 2012

Dear Guest We are really sorry about your bad experience with the cigarette-smell in the room. Unfortunately there are some guests who don’t care about smoking restrictions. And the cleaning staff on duty did not report smell. This, I deeply regret if you had informed the reception, they could have moved you to a different room. All the best, Grand... More

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maheshmaestro
Copenhagen, Denmark
1 review
3 of 5 stars Reviewed 5 January 2012

The rooms are small and narrow, there are no safes inside the room. Why would they ask me to keep safe with them i think that defeats the whole purpose of having a safe. Not sure about other hotels but charging extra 35 DKK just for the room service I don't think its worth it. Room service should be part... More

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Egefjord, Front Office Manager at Grand Hotel, responded to this review
26 January 2012

Dear guest First of all, I would like to thank you for the review. The room size depends on which room category you were booked in. I hope we can offer you a higher category next time. Our breakfast concept is to provide a buffet with a wide range of food. That’s why the restaurant can not take personal orders... More

OsloMarianne
Oslo
Reviewer
4 reviews
2 helpful votes
3 of 5 stars Reviewed 3 January 2012

Stayed 2 nights at Grand Hotel Copenhagen the first week end in Desember. The first day was business (sales meeting) and then it was for pleassure together with my husband. About the meeting room - it was very old fashioned and "tired",with a strong smell of cigarettes. And the rest room was not nice at all. But the staff was... More

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daudratul
dhaka
Senior Contributor
33 reviews
47 helpful votes
3 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

Almost just next to the Central Station. Just follow the road from the main exit of the station, when you reach the main road take left, cross the sub road and the hotel is there. The restaurant is good, same goes for the buffet breakfast. There is also a Money Changer/Exchange just next to the hotel. You can also get... More

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Egefjord, General Manager at Grand Hotel, responded to this review
26 January 2012

Dear guest Thank you for a nice and thorough review. We have safety deposit boxes in the reception, and the staff takes care of delivering iron/boards to the rooms if needed. Sorry for no minibar but refreshments can be bought in the lobby. Hope to see you again. All the best, Grand Hotel Reception More

Gresk
Stockholm, Sweden
Senior Contributor
35 reviews
7 helpful votes
3 of 5 stars Reviewed 4 December 2011

Excellent location, good service but the hotel is quite worn down. Only basic service available. More

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Egefjord, General Manager at Grand Hotel, responded to this review
9 December 2011

Thank you for staying with us. I know that the hotel cannot compare to the beautiful Grand Hotel in Stockholm. Although we share the same benefits of great location and experienced staff we are only a younger brother in comparison. But we aim to deliver service and quality at the best prices in Copenhagen. I would say that the Grand... More

Tisco031
Sweden
Contributor
12 reviews
3 helpful votes
3 of 5 stars Reviewed 17 November 2011

It was a long time ago that this was a top class hotel. It´s a little bit rugged but it still have some class. The staff in the reception is very helpful. There´s no safety box in the room which is a lack, or a minibar (but plenty of small convinient stores in the neighbourhood). The location is very central,... More

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Egefjord, General Manager at Grand Hotel, responded to this review
9 December 2011

To our visiting nabour from Sweden I agree, get a good price deal and Grand Hotel is the perfect location for a city center visit. I appreciate you mention the friendly and serviceminded staff. They are very good at what they do. Sorry for the no safe and minibar in the rooms. Safes are available in the reception. Refreshments can... More

Tamarindwalk
Makati, Philippines
Senior Contributor
25 reviews
44 helpful votes
5 of 5 stars Reviewed 14 November 2011

The Grand is Grand, indeed. And compared to some brand name hotels in Copenhagen that are also expensive, well worth the money. Space was very adequate. Bathroom very good and well-equipped. Restaurants were excellent and food was very well served. Room service was also well handled, prompt, and food quality was excellent. I was in Copenhagen for a holiday and... More

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Egefjord, General Manager at Grand Hotel, responded to this review
9 December 2011

Dear August traveller I’m glad you had the chance to visit Copenhagen in August – best time of year I think. I will compliment the staff. Thank you for a great rating that the location and staff deserves. Best regards, Jep Friis Egefjord General Manager More

asweeney15
Melbourne, Australia
Senior Contributor
36 reviews
26 helpful votes
4 of 5 stars Reviewed 11 November 2011

We stayed for 4 nights at the Grand Hotel in Copenhagen. Room was very nice, and the location is excellent! The restaurant for breakfast for great, and we also had dinner there a couple of time and the food was terrific! Bit pricey for drinks, but that is all over Copenhagen...... Staff at the hotel were very friendly and helpful... More

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Egefjord, General Manager at Grand Hotel, responded to this review
9 December 2011

Dear Traveller Thank you for a thorough review and a great rating. I hope you enjoyed your 5 days in Copenhagen. Thank you for letting the staff know about the initial “smell” in the room so we could deal with it. We would have offered another room if you had wanted. All the best, Jep Friis Egefjord General Manager Grand... More

Darobba
Johannesburg
Senior Reviewer
9 reviews
4 of 5 stars Reviewed 8 November 2011

We were in Denmark on business as a group and the rooms were sufficient for us. Breakfast was really good as well. Wireless internet was effortless and work very well. More

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Egefjord, General Manager at Grand Hotel, responded to this review
11 November 2011

Dear Guest Excellent to hear that the investment in new wireless routers throughout the hotel was sucessfull and working well. We have tested a lot, but it is always nice to hear from a guest perspective. Take care, Jep Friis Egefjord GM Grand Hotel More

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Grand Hotel Also Known As

  • Grand Hotel Copenhagen
Address: Vesterbrogade 9, Copenhagen 1620, Denmark

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