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Charlottehaven

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Hotel direct offer!20% off room rate
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#23 of 123 hotels in Copenhagen
Location
Cleanliness
Service
Value
Charlottehaven offers exclusive hotel apartments in a central, peaceful location in Copenhagen with first-class service. We offer fully furnished, serviced hotel apartments, ranging from studios and one-bedroom apartments to family apartments and spacious penthouse apartments with sea views. Timeless decor, hardwood floors, large windows and balconies or large bay windows create a bright and pleasant atmosphere. The apartments are furnished with Danish design from e.g. HAY, & tradition, Gubi and Arne Jacobsen. Charlottehaven welcomes guests with its unique homely atmosphere and a team of staff with a fastidious sense of service. You will also have access to the best in-house facilities in the city: fitness centre, pool, cafe, conference rooms, garden, playground and much more. We offer three times as much space as a hotel room. Make yourself at home away from home!
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bicycle rental
Squash
Children's playground
Paid private parking on-site
Car park
Wifi
Indoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Aerobics
Patio
Board games / puzzles
Children's television networks
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Bathrobes
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Safe
Seating area
Sofa
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Kitchenette
Dishwasher
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Danish, Swedish
Hotel links
Special Price:20% off room rate
243Reviews10Q+A33Room tips
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Jenny Ruffell Smith wrote a review Nov 2023
3 contributions
I just spent 2.5 weeks staying at Charlottehaven as I've relocated to Copenhagen. Overall the experience was really good with a lovely studio apartment (includes majority of what you'll need), good location (close to metro and train plus walking distance to restaurants, grocery stores), and great team of people to support the stay. My only comment is if you're staying for awhile is that they only clean once a week, don't provide all the basics you'd need for cooking, and don't refill anything (a bit surprising considering the cost of the place). However, the space is lovely and would recommend.
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Date of stay: November 2023
Value
Location
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maria Gade, Markedsføring at Charlottehaven
Responded 20 Nov 2023
Dear jennyrD2425LN Thank you for taking the time to share your experience at Charlottehaven. We're delighted to hear that your overall stay was enjoyable. We also appreciate your feedback regarding the cleaning frequency and provision of cooking basics. We do apologise for not being clear enough when communicating before arrival. Extra cleaning is always available for an ad-on fee. It varies a lot whether guests cook for themselves when staying with us. However, I will take your comment into consideration, so we can potentially offer a small starter kit for the kitchen." Thank you once again for choosing Charlottehaven and for sharing your insights. Warm regards, Maria Gade, Marketing Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yanan L wrote a review Apr 2022
Doha, Qatar3 contributions1 helpful vote
+1
Hotel's Favourite
We stayed in this hotel for three days from 23-26 March. The room was in the Tower, it was so spacious and super clean, huge bay windows made the room so bright and you can enjoy amazing panoramic city and ocean view! What a luxury! The kitchen essentials and cutleries are extensive and super clean like never been used. Just feel like a cozy new home! Breakfast at the hotel was also nice. My daughter enjoyed the little playground in the center garden so much! The gentleman ( sorry I didn’t check his name) in the reception was so nice and helpful, gave us many amazing tourism advice, and how to take trains or metros. I promised I would tell him my feelings after visiting the Frederiksborg Castle, but the next day because we had a lovely breakfast at our room so we couldn’t get a chance to talk to him at the reception. Feel so pity we also didn’t meet him on the checkout day….hope you can see my message here! We really enjoyed the trip to the castle, and the beautiful and peaceful little town….we wish we would stay in that historical little town a bit more time. The beautiful lake, the swans and the ducks, the gardens, and stunning Barque style castle! We also had a lovely lunch in the restaurant beside of the castle. Overall, we are so satisfied of our stay in the apartment hotel! One word to express: perfection. Highly recommend! You’ll never get disappointed! Hope we can come back one day!
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TAWHornchurch wrote a review Jul 2023
Costa Adeje, Spain3 contributions
Lovely apartment in hotel setting. Would have given 5 star but no safe available. Very clean, everything you could possibly want including a washing machine. The swimming pool looked nice and the gym was very good.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maria Gade, Markedsføring at Charlottehaven
Responded 20 Nov 2023
Dear TAWHornchurch Thank you for sharing your feedback. It's true that our newest Tower bulding doesn't have safes, but our Garden building units do have, all of them. Just to let you know of the possibility. Thanks again, and hope to see you back. Kind regards Maria Gade, Marketing Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Douglas C wrote a review Jun 2023
Surrey, United Kingdom156 contributions95 helpful votes
The apartments are spacious and very well equipped. We spent two separate weeks there with a long weekend on Bornholm in between. Staff were all very helpful and friendly. We stored some luggage with Charlottehaven during our weekend away. We stayed there in February and have already booked to return next April. Very convenient for the Metro and the railway line and both these services are extremely efficient and frequent. Our only comment is that there was no security box in either of the apartments we used. One was installed after a couple of days in the first apartment but they should have been in place. There was also quite a lot of building work going on in adjacent buildings and some renovation work in Charlottehaven. The welcome packs are ideal and a worthwhile extra. A couple of supermarkets are close by and Meny is the one we prefer and recommend. We find these apartments our preferred place to stay in Copenhagen which we visit several times each year.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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WirWeltweit wrote a review Jun 2023
Hamburg124 contributions7 helpful votes
+1
You have the best of two worlds, the modern Nordhavn and the beautiful Österbro neighborhood. Close to public transport, shopping and restaurants. Not even 10 Minutes via Metro to the city center, from Oceankaj you can take the waterbus. I stayed in an apartment with panoramic view in the upper floor of tower 4. The view was the best I ever had, apartment has a great nordic design and is very well equipped. Staff was very friendly and helpful. I stayed 5 nights and it felt like a home away from home.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: The Aldi supermarket around the corner has not the best selection, but o.k. for basics. I...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maria Gade, Markedsføring at Charlottehaven
Responded 26 Jun 2023
So happy to hear that our little 'heaven' felt like home away from home. All the best, Maria Gade (Marketing & Communication)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tee wrote a review Jun 2023
2 contributions
I really enjoyed the home automated system, the views (being able to see the sunrise and sunset without obstruction), the gym (which had all the equipment I like to use), the location (near the train station) and the staff (cordial and helpful). Unfortunately, some personal items were removed from my room during my stay. I was credited 500DKK which was a kind gesture but I was still concerned about potentially broken protocols or policies that needed to be revisited. For example, I had the Do Not Disturb (DND) sign on the door but housekeeping still entered. Also, there was a camera over my door which apparently showed all activity at my door throughout the day and night. I was promised I could see the video of footage during the day my items went missing but due to a communication issue among staff, the video was deleted before I had an opportunity to see it. I reached out to the front office manager, who I worked with from the start of the incident, and the director to try to get these concerns addressed, e.g. if housekeeping still enters the room to empty the trash when the DND sign is on the door, please inform guests so they know. Also, I suggested that when there is an incident under investigation, perhaps it would be good to have a protocol in place to retain the video that may useful in the investigation for longer than the default 3 day period. After a few attempts to resolve my concerns or at least receive acknowledgement of the issues before posting this review, I have not received a response despite the fact that I was promised a response twice. I sincerely hope my experience was and will remain a one-off situation.
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Date of stay: April 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maria Gade, Marketing at Charlottehaven
Responded 14 Jun 2023
We are happy to hear that you enjoyed our facilities at your stay! However sad to hear about the incident with missing items. As our front office manager wrote to you, we do apologize for deleted surveillance video. We have now extended the storage period so we keep vidoes for 4 weeks instead of 3 days. We have also highlighted (in welcome letter) the fact that housekeeping will enter the apartment to pick-up garbage despite of the Do Not Disturb sign (only entering after knocking on door). The door lock file proves that there have not been any traffic in or out of your apartment - only housekeeping picking up garbage one time. We hope that the monetary compensation will get you a new, nice cap (lost item) and that the extended protocols will assure you of our professionalism and your safety next time. Kind regards Maria Gade
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marie C wrote a review May 2023
San Francisco, California9 contributions12 helpful votes
Stayed in a spacious, very clean studio in Charlottehaven Towers for 4 nights. Excellent, very comfortable accommodation in Osterbro , .a 2 minute walk to the metro which is surely one of the cleanest, best designed and reliable public transport anywhere . Only small caveat is the absence of a microwave in the otherwise well equipped kitchen.
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maria Gade, Markedsføring at Charlottehaven
Responded 8 May 2023
Hi Marie, thank you for letting us know. We appreciate your time. We hope to see you in Copenhagen again. All the best, Maria
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mireille S wrote a review May 2023
1 contribution
+1
Beautiful penthouse , newly renovated with views of the port , gardens and city. 2 confortable large beds , full equipped kitchen with open-plan living-room. 2 outdoor areas with seating and tables. You can cook if you want or just go to the hotel restaurant if you prefer. A lot of food stores in the area and also the best bakery in town, Juno, is only 5 minutes away. The hotel offers a real pool for swimming and a well furnished fitness area, a lot of possibilities for sports. The neighborhood is growing and offers new restaurants, cinemas, shopping but at the same time it’s really quiet. Very easy access to the city center with a metro station or train station only2 minutes walk from the hotel. Less than 10 minutes to the world famous Nyhavn, Kongens Nytorv, Tivoli or the Glyyptoteket.
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Date of stay: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maria Gade, Markedsføring at Charlottehaven
Responded 10 May 2023
Thank you very much for your kind words. We couldn't have said it any better ourselves, to be honest. So glad that we managed. Hope to wee you in Copenhagen again. All the best, Maria Gade (Marketing Manager).
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ops wrote a review Jan 2023
London40 contributions103 helpful votes
Firstly the positives. We stayed in a one bed deluxe apartment. It was super spacious, super clean, well equipped and very close to public transport. However, there are lots of negatives: - the restaurant is closed for dinner on the weekend and there aren't many options nearby. We got some food delivered but that took 1.5 hours! - the hotel gym and pool are open to members and not just guests, we found it incredibly busy at all times, and sometimes the pool was closed to guests because of classes. - the heating could not be turned off in our room and so we had 2 very uncomfortable nights' sleep - the hotel staff fell into two categories - the friendly, welcoming and warm (which is what you'd expect in hospitality) and the totally miserable. A smile goes a long way! For the reasons above, I probably wouldn't stay here again.
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Date of stay: September 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maria Gade, Markedsføring at Charlottehaven
Responded 19 Jan 2023
Dear Ops Thank you for your feedback. Great to hear that you were happy with the apartment. Let me address the negative notes one by one: - We actually have a lot of nearby restaurants - a little bit for every taste. I apologize for the lack of information; I have just updated our digital guest book with a more local guide (Østerbro/Nordhavn) in addition to the Copenhagen guide that is already available. - True that our fitness club is also a private members club and it is, among other things, also why the center offers so many facilities and services compared to standard hotel gyms. We have our peak hours in the early morning and late afternoon. - The heating can for sure be adjusted by the panel in the apartment. There is a small description in the home manual on the wall. The set temperature is 21 degrees. - I am particularly sorry for the last comment; and we will definitely follow up on that one with the whole team. I really hope you want to give us another chance to prove the above wrong. All the best, Maria Gade
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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E Rowe wrote a review Nov 2022
1 contribution
My partner and I got married in Copenhagen and stayed in the Tower at Charlottehaven. We had an incredible stay, the view is amazing especially at night, and the room was set up like an apartment, storage for the suitcases, lovely bed and bathroom. Everything was extremely clean. It’s also very well connected, a few minutes away from the Nordhaven stop and there is an Aldi nearby, you can pick up water fruit wine etc. I highly recommend and would stay again.
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Date of stay: November 2022
Value
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Service
Room Tip: Stay in the Tower, the view is worth it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₹21,721 - ₹29,265 (Based on Average Rates for a Standard Room)
LOCATION
DenmarkZealandCopenhagenOuter Oesterbro / Østerbros / Østerbros
NUMBER OF ROOMS
81
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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CHARLOTTEHAVEN (Copenhagen) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Charlottehaven
Which popular attractions are close to Charlottehaven?
Nearby attractions include Fælledparken (1.0 km), Copenhagen Cruise Tours (1.1 km), and Telia Parken (1.1 km).
What are some of the property amenities at Charlottehaven?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Charlottehaven?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Charlottehaven?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Charlottehaven?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Charlottehaven?
Conveniently located restaurants include Bistro Lupa, Geranium, and Restaurant Tio Marios.
Are there opportunities to exercise at Charlottehaven?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Charlottehaven?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Charlottehaven?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Charlottehaven offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Charlottehaven?
The staff speaks multiple languages, including English, Swedish, and Danish.