my family have stayed in grecotels for over ten years, we love crete , the last few years we have stayed in creta palace. we are very fussy and like good quality from hotels. creta palace is a stunning hotel fantastic staff and a great choice of food to suit all tastes, the position is the best you if you...
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Dear Jayne T.,
My name is Giorgos Skoulaxinos, I’m the General Manager of Grecotel Creta Palace.
Thank you very much for taking the time to write a review and your so positive comments concerning the hotel, the friendliness of the staff and the food quality.
In case you decide to spend your holidays once again at our hotel, please do...
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I am finally writing this well-deserved review for this stunning place, Creta Palace! I have been coming to Crete ever since I was a child and when I got engaged in South Africa, my now husband and I knew we wanted to get married in Crete. I am SO glad we chose Creta Palace to help make our dreams come...
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Dear Greekdiva,
My name Giorgos Skoulaxinos, I’m the General Manager of Grecotel Creta Palace.
Thank you very much for your wonderful feedback on Tripadvisor.
We appreciate that you and your husband had such a great time during your stay at our hotel and especially mention the hotel’s staff friendliness and the services.
It is also a pleasure to read that...
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It was our first time in Creta. My family ( 2 adults, 3 children ) wanted to try something different instead of Turkey, but so many little things made us to dislike Creta and the hotel:
- mold smell in bungalow rooms( the smell was so strong that I couldn't sleep during the night),next day staff tryed to do something,...
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Dear Brigita T.
My name Giorgos Skoulaxinos, I’m the General Manager of Grecotel Creta Palace.
Thank you for your comments on Tripadvisor, which are very valuable for us, not only to keep our already high standard, but even to surpass it.
We appreciate that you and your children enjoyed the Grecoland Mini Club, the food at the Main Restaurant and...
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Such a magic place...The staff and the hotelarea relaxes you and makes you feel like a king or a queen-for no extra charge.
Palmtrees, beutelful spa area, gorgeus sea, wonderful food, relaxing and luxurios bungalows.
I am an experiensed travler who workes in a hotel in sweden so I know that I can recommend this place.
Nice bungalows that are...
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Dear sandra78sweden – Dear colleague,
My name is Dimitris M. Kalaitzidakis, I’m the General Manager ofGrecotel Creta Palace.
Thank you very much for your valuable feedback and so wonderful comments you have shared on TripAdvisor.
I am very happy to read that you and your husband enjoyed your vacation at our hotel and mention the friendliness of my colleagues, the...
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i couldent have dreamed of a better place to be on for sun and bath vacation.
awsome beach of 16 km long. and a beach bar with personel who looks for youre stay to be as perfect as possible.
the bungalow me and my fiance stayed in was very nice - that there was no ocean view, a family bungalow...
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Dear laslei,
My name is Dimitris M. Kalaitzidakis, I’m the General Manager of Grecotel Creta Palace.
Thank you for taking the time to write on Tripadvisor and your valuable feedback regarding your stay at Grecotel Creta Palace. I’m very pleased that you and your fiancé did enjoy your stay at our hotel and that you especially mentioned the beach with...
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Visited Creta Palace for Easter Holidays. Stayed in one of the maisonettes with shared unlimited grass gardens. The room was lovely with four posted bed downstairs for the couple and bank bed upstairs for the kids Laura Ashley style. The room also had a couch, coffee table, TV, mini bar, bathrobe and all the standard amenities. The staff was genuinely...
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Dear myrtia,
My name is Dimitris M. Kalaitzidakis and I’m the General Manager of Grecotel Creta Palace.
Thank you very much for taking the time writing your feedback on Tripadvisor.
I am very pleased that you and your children enjoyed your stay with us and mention the friendliness of my colleagues and the high standard of your family accommodation.
Please...
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We stayed in the hotel from 28/9 till 7/10/2011, and found this a very good hotel, except for some minor issues.
Exellent:
- buffets and foodquality
- helpfullness and kindness of the staff (especially Irini, the hostess at the restaurant)
- tasty corner for the kids (but it would be nice if there was also a possibility to eat outside...
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Dear avg72,
My name is Dimitris M. Kalaitzidakis and I’m the General Manager of Grecotel Creta Palace.
Thank you for your feedback regarding your stay at Grecotel Creta Palace, especially your positive comments concerning the friendliness of my colleagues, the food quality and the high accommodation standards.
Obviously, you enjoyed your vacation at our hotel having experienced the typical “Creta...
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Not a 5 star hotel as described, but a definite 3+. My husband and I stayed for 10 days in June 2011. The hotel staff was fantastic...very friendly and helpful. Breakfast buffet was very good. Evening entertainment was very entertaining. But the room wasn't what I expected for the price. Lots of Russian families, which is ok unless you like...
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Dear chigirl96,
My name is Dimitris M. Kalaitzidakis and I’m the General Manager of Grecotel Creta Palace.
Thank you very much for taking the time to write a review of Grecotel Creta Palace, especially your positive comments concerning the friendliness of my colleagues, the food and the entertainment.
I was really surprised to read that you did not enjoy your...
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I would tell that it pulls on 3 stars!!!!
In hotel one Russian!!!
Territory very small and ordinary-looking
Pool very old-usual
The personnel the rough-not affable!!
Bungalows small don't correspond to the price!!!
BED-SHEETS DIRTY
IN NUMBER HAVE FOUND THE RAT WASTE GARBAGE THE DUSTBIN
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Dear Elena L.,
My name is Dimitris M. Kalaitzidakis and I’m the General Manager of Grecotel Creta Palace.
Whilst it is our aim to cater to all tastes and cultures, it appears that we failed in every way during your stay. This is surprising considering the other reviews on this site!
May I however set the record straight on a...
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Rooms are small,better get a bungalow to be comfort / pool is small-no lane for swimmers,
/spa is nice but expensive-always empty inside/ breakfast is ok but dinner s nothing special for a 5 star / Free lunch corner for kids is great./ You have to pay extra for orange juice during breakfast / The sea is very deep few...
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Dear Creative Sofia,
Firstly, may I thank you for your review about our hotel and your compliments for my colleagues. I am sorry that we did not meet your expectations, but assure you that all of your comments are taken very seriously and your feedback will be used not only to improve our already high quality standards and services, but...
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