I have to concur with all previous reviews, this hotel should be struck from any list as a viable all inclusive hotel option. The manager is a far cry from any customer service professional and should be dismissed from the establishment altogether. Whilst the location isn't all bad if you're wanting to get away from it all, the way in... more

Worst hotel I have ever stayed in! Stayed with my husband and 15 year old son on all inclusive , ha! ha! Could not even get a soft drink after 11 'clock till lunch, or after 10 at night. Pool stank, manager very confrontational, every guest I spoke to in hotel had some kind of run in with him including... more

my boyfriend and i arrived at this hotel, only to find WE had to start moving furniture from balcony to balcony whilst being hurried along by the manager! The grounds were appaling with broken cement lying around a very smelly sewage smell and a very suspicious looking swimming pool. The staff find it difficult to smile (probably depressed about working... more

I have stayed in this hotel in august 2006 and it was horrible. The room was really bad, dirty, the A/C wasn't working, the wind was blowing in our room with doors and windows closed! We couldn't sleep for 2 nights because there was a wedding party at the restaurant. The services were terrible. It isn't a A class hotel!... more

We have just came back (my wife and our 2 y.o. boy) from our holidays at Agia Fotia, a lovely little village with nice beaches near Ierapetra at Crete. We stayed at Eden Rock Hotel that i have to admit that it was perhaps the worst hotel we have ever been. As soon as we arrived at the room we... more