We were very dissapointed to have to pay 4euros 20 for a bottle of water in the resturant at a 5ster rated hotel. Everything else was perfect in every respect, and we enjoyed it very much. The country, People, Staff Excellent

Hotel position good, with amazing veiws from the restaurant, and pool area, although our -seaview- apparment only just saw the sea. the staff were very friendly and helpful. my only grip was that the food was bland and repetative and my partners gluten free diet was poorly catered for with only fruit salad for dessert all week. the accomodion was... More

The view from the Elounda residence are to die for.When we opened our shutters or sat on the balcony there was a fabulous view of the bay and over to Spinalonga. Then down to breakfast and a fabulous view of the bay of Mirabelo. The staff were great too. Although we were thereat then end of the season they were... More

What a beautiful location at the end of the two hour plus shuttle bus from Heraklion. This passed through unlovely looking night club strips in the dark and we arrived late. They had saved the best till last. Nothing prepared us for the view in the morning from our elevated accomodation. The sun shone over the glistening sea and backlit... More

We can't fault this hotel, the staff were warm, friendly and helpful. The room was clean and comfortable, and the couple of little issues we had during our stay were dealt with promptly. The food was great and it was Greek!!! Loved it! Octopus stew OMG amazing, there was a decent selection of wines at reasonable prices and the bar... More

Having stayed in Elounda on a number of occasions previously we decided to return again. We were unable to book our previous hotel (Manos) in combination with flying our of Glasgow - so in turn we looked at Jet2 Holidays who were offering a number of hotels with daytime flights. We decided upon Elounda Residence as it appeared to have... More

First impressions on arrival were good, it all went wrong after that. The accommodation was in desperate need of a complete makeover, broken tiles on the floor and bathroom walls, fixtures and fittings broken or hanging off the wall, had to hold the shower-head. If you do venture up the mountain to this hotel on a self catering deal,'beware' No... More

Back today from a week in Elounda Residence. On arrival the staff were very friendly and helpful. We arrived to be told that our room had been double booked and were upgraded to a 3 bedroom villa with private pool. Happy days!!! This was to be ours with no extra cost until Monday, but if we wanted to stay there... More

mixed feelings about this hotel.Great views over the bay but at a cost!The walk up the hill from Elounda is VERY STEEP in places.We are fairly fit and really struggled.A week there was ok but 2 weeks would have killed us off.There is a courtesy bus but when we went at beg of Oct it went down the hill at... More