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Hotel Residencial Universal

3.0 of 5
Av. Aliados 38 | 1st floor, Porto 4000-064, Portugal
Hotel amenities
3.0 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    3
    16
    14
    5
    3
Date Rating
JoeyRainbow
Providence, Rhode Island
Senior Contributor
25 reviews
10 helpful votes
3 of 5 stars Reviewed 1 January 2012

I stay here every time I go to Porto. The location is great. Walk out the front door to the Avenida dos Aliados, right in the city center. Restaurants, cafes, shops Metro and buses. This is not a modern hotel. The only downfall is that you have to carry your luggage up or down one set of stairs to or... More

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MatUKLondon
London
Contributor
13 reviews
4 helpful votes
2 of 5 stars Reviewed 23 December 2011

I was in Porto just for 3 nights and booked Residencial online paying only 85 euros for the whole stay with breakfast. The hotel is located within minutes from Trindade station from where a train takes you to the airport. I was quite pleased with the lobby, although the room was horrible. At first, I wanted to check out but... More

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Bliksimstrale
London, United Kingdom
Senior Reviewer
10 reviews
11 helpful votes
3 of 5 stars Reviewed 20 November 2011

Very friendly staff on arrival. It is in a great location as it is near the metro and on the main square! The room was really small but clean and the bed was comfortable. Although it is clean, the colour scheme leaves much to be desired and there are plumbing pipes in the roof of the bathroom that is clearly... More

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Vicky83
London
Senior Reviewer
7 reviews
1 helpful vote
3 of 5 stars Reviewed 2 October 2011

This hotel is fine for a short stay - good value for money, central location. Rooms are clean with a/c, breakfast was basic but fine, staff were quite helpful - WiFi avaliable but there is a charge for it. Easy walk from the train station with luggage. Solid choice. More

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aschil
London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 October 2011

We stayed in this hotel for only one night, and would have stayed longer had we not had to change cities. It is a great place to stay, considering the price. They were doing some works on our floor, but our room was clean, our bathroom shiny and the girl at the reception very nice. Breakfast was VERY basic, but... More

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suzyqmcg
Ningbo, China
Reviewer
3 reviews
4 helpful votes
3 of 5 stars Reviewed 12 September 2011

The best part of this residencial is the location on the main square of Porto. The staff members that we encountered at the desk were extremely helpful and gave excellent restaurant recommendations. Unfortunately, as it states in other reviews, the room was strange-smelling and the bathroom was mouldy (we were in the cheaper rooms at the back). It's an ok... More

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focus1965
Zoersel, Belgium
Contributor
14 reviews
2 helpful votes
4 of 5 stars Reviewed 18 May 2011

The wrongest part of this hotel is the entry: you need to walk stairs to the first floor, where the reception is located, which is not funny when you have bagage and/or children... However, this hotel is recent modernest and looks now ok: the rooms are comfortabel and have airco and a bathroom, which is also ok. Breakfast is included... More

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dfitzgerald84
London, United Kingdom
2 reviews
2 of 5 stars Reviewed 25 February 2011

We stayed for 4 nights and although we found the staff and the location excellent the cleanliness left a lot to be desired. The bathroom was clean however there was mould all up the shower curtain. The bed was uncomfortable and the blanket had hair on it as well as unidentified browns stains but the worst was the dried up... More

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ViiviK
Lisbon, Portugal
Contributor
13 reviews
15 helpful votes
1 of 5 stars Reviewed 19 January 2011

Excellent location and good price (got a deal of 2nights for 78eur). The staff was friendly. The room had old furniture which did not really bother us as we chose budget hotel, but what really got us was an odd smell in the room. Also there were human hair (also pubic!?)on the bed (otherwise seemed clean)...We would not return to... More

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fernando correia, reception at Hotel Residencial Universal, responded to this review
20 January 2011

In name of the hotel, I apologize for any inconvenience on the guest stay. Concerning the comments the guest has made: yes we are remodeling and there is some noise at the moment, but is restricted to the law permitted hours between 9,30 am and 7 pm (any noise after that hour would be from other guests staying at the... More

TravellingAussiePom
Sheffield, United Kingdom
Reviewer
3 reviews
4 of 5 stars Reviewed 16 November 2010

Adequet is the best word to describe this hotel. The location is in the city center which is perfect and easy to walk to anywhere for a person of low to moderate fitness. Having read some of the reviews I would urge potential stayers to remember the price at E35 a night (incl. a good breakfast) you do get what... More

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