We originally booked into Hotel Quinta do Serrado and had the 'Confirmed with Vendor' paperwork but when we arrived there on 26 December 2011 the proprietor told us by telephone he did not have a booking for us and he closed from November to March each year. We were then taken to Porto Santo hotel and spa as we needed... More

This Hotel is really awful. Rude receptionist, dated, tired rooms with no view, No basic requirements such as coffee maker, water, room service etc. There is no way this hotel has 4 stars. Be warmed, this is two star accommodation at best. We arrived late and tired and our stay began by being interrogated by the rudest receptionist I have... More

The room did not appear to have been altered since it was built in the 60s. No tea or coffee facilities in the room and no mini bar. Room safe was charged extra. Some hairs in the bathroom were there when we arrived and were still there when we left. Apart from reception the staff where not very friendly. We... More

The staff are always very polite and helpful. The beach is perfect. We keep coming back because we know whether it's for a short break or two weeks, every minute will be fantastic. Our only regret is having to leave. More

This hotel is in the best location on the island, right on beach, close to centre and restaurants! The beach bar has a very good menu and we ate there a lot. I would recommend staying in the 2 bedroom 3 bathroom villa's there are amazing, huge and completly private. Definitely worth the money. The spa is out of this... More

As other reviews have mentioned the rooms are a bit dated and the bathroom smelt a bit like a swimming pool - most odd, but the location of the hotel is good. The entertainment is poor and one night we waited in vain for a member of staff to appear behind the bar to serve us a drink . Saying... More

Good as usually. This is not a cute hotel. Not a charm hotel, even less a modern view hotel. This is a hotel for relax, with a very nice and educated staff. You are free to appreciate a relaxing holidays without the feeling of time. Don't use watch. Every thing is very clean and working. What is unforgivable at breakfast,... More

Hotel Porto Santo SPA is an excellent choice for those wishing to enjoy in peace and tranquility in beautifull natural setting provided by its environemet. The hotels' architecture is genuine and authentic 60-ies style including the room furnishings, an optimal choice for those that like 60-ies. Moreover, the recently added SPA has understated luxurious flair and even if new, it... More

Returned back after 8 years for a break at hotel with friends. very disappointed with quality of rooms more 2 star than 4 star ! Have not updated rooms since 1960's !! Dark and dated reception area. However the beach location is fantastic ! my major disappointment was that there is absolutely NO SECURITY in hotel as absolutely anyone who... More