This was a standard 3 star hotel which is what I paid for but the service, value and location made it a nice stay. An excellent room exactly as per my request - high floor, sea view, double bed, which I thought was great service. Location is fine, part of the hotel district of Funchal, with plenty of local services... More

Having read the reviews, where a bit apprehensive with regard to this Hotel but I found it to be clean, accomodation basic but adequate for the purpose and value for money. A good base for seeing the area. We had a large clean room and the towels where changed every day, meals where fresh and well presented. The staff where... More

For a three star hotel the Gorgulho provides good value for money, clean rooms and polite and friendly staff. Having booked this online i was sceptical about the quality of the hotel especially after reading previous reviews. However, I can only assume other reviewers had 4-5 star expectation when they visited. Yes the hotel is dated and the bath room... More

The hotel was nothing like the website photographs. The room was dull and unwelcoming. The bedding looked like army blankets and the sheets/pillow smelt sicky. The wall had mould going along the bottom, the bath enamel was off the bath and the bath slip mat was mouldy. When using the wash basin, the floor would be flooded due to a... More

booked a Christmas trip with Mercury Direct and were promised a 3 star hotel. whilst we loved the island we were more than disappointed with the hotel. The lobby area and managers office is absolutely immaculate and looks inviting. The hallways and lift area were shabby and neglected. Infact, from the outside of the building you can tell that this... More

this was a fantastci surprise s it was a last minute change my last hotekl in italy was a 4 star but this one was s much better first theroom was huge with a nice balcony and a sea view only problenm was bed a bit hard and no air con but that was no big prblem it is alos... More

I'd read reviews about the outside of the building, it does look dated apart from the reception area which is quite nice. Inside, our room on the 5th floor had a good sea view from the balcony. It was clean and spacious, but did have a funny smell when shut up for the day, although the maids came in daily... More

Superb location. Ideal to stroll along sea front, walk into Funchal along main road or take bus from stop a few seconds walk from hotel. There are shops, supermarkets, cafes, restaurants, shopping mall nearby, places to book tours. Gorghulo Staff were willing to do very best to help, friendly & spoke English. Good dinner menu, well cooked & delicious food.... More

ok I read the reviews and was a bit apprehensive but my husband and I thoroughly enjoyed our stay here and the island of Madeira.Lovely sea views,friendly "mature staff" good breakfast.The hotel was close to all bus routes and local restaurants/bars which was a bonus The island is a bit hilly for people of a certain age but would go... More