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Porto Santa Maria Hotel (Porto Bay)

4.0 of 5
Avda do Mar e das Comunidades Madeirenses 50, Funchal, Madeira 9050-029, Portugal
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5% discount
Porto Santa Maria Hotel (Porto Bay)
Ranked #7 of 93 hotels in Funchal
4.5 of 5 stars 376 Reviews
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376 reviews from our community

What travellers say about this hotel
  • Old town(25)
  • Very good(18)
  • Sea view(18)
  • Cable car(15)
  • Indoor pool(8)
  • Cruise ship(5)
  • Spotlessly clean(5)
  • Reception staff(4)
  • Small kitchenette(4)
  • Friendly and helpful(4)
Traveller rating
    276
    79
    14
    5
    2
Only show reviews for Family (36) | Couples (244) | Business (2)
Date Rating
UK
Contributor
15 reviews 15 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 19 May 2012
2
people found this review helpful

This hotel could not be in a better location in my opinion, very close to the buses to get you round the island, very close to great restaurants, very close to cable car, close to the marina and boat trips. Situated in the old Town, I felt this was a better location than the hotel area. The hotel is really... More

Was this review helpful? Yes
See 4 more reviews by Misty52 for Funchal
AndreCaldeira, Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review
25 May 2012

Dear Guest, Thank you for the time to review the Hotel Porto Santa Maria. We are glad that overall you enjoyed your visit to our hotel. Regarding the less positive aspects of your stay we will use those remarks to improve and provide a better experience. We hope to see you again at Porto Santa Maria. Best regards, André Caldeira More

kidderminster
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 16 May 2012
2
people found this review helpful

It was our first visit to Funchal and we chose our hotel carefully - thanks to Tripadvisor! It was brilliant - in every way. We cannot actualy think of anything we did not enjoy about our stay here. We did take the precaution of upgrading to a junior suite, which was a great luxory; very spacious and with two balconies... More

Was this review helpful? Yes
See 3 more reviews by naomiandsteve for Funchal
AndreCaldeira, Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review
25 May 2012

Dear Guest, It is of course with great pleasure that the Porto Santa Maria Team reads your review. Nothing makes us happier than knowing that we were able to provide an enjoyable holiday to our guests. I took note of the special mention to André (from reception not myself) and will pass the information. We hope that you visit us... More

Peterborough, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 May 2012
3
people found this review helpful

Just returned from a weeks holiday at the Porto Santa Maria. The hotel itself is in a good position and has beautiful decor and is clean and spotless. The rooms are a nice size and the small kitchenette very useful. The hotel gardens were kept beautifully and the roof terrace very relaxing, also the sun loungers on the roof terrace... More

Was this review helpful? Yes
AndreCaldeira, Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review
25 May 2012

Dear Guest, Thank you for reviewing the Hotel Porto Santa Maria. We are sorry that you did not enjoy your evening meals. We have carefully read your comments and will use them to improve in order to provide a better experience on hopefully your next visit to the hotel. We were glad also to read that in general you were... More

Derby, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 15 May 2012
2
people found this review helpful

My husband and I have just returned from a weeks stay at this hotel staying on the B+B option.This was a good choice as there are plenty of good eateries within walking distance (even if you are sad and want mcdonalds and pizza hut without even trying the lovely Madeiran cuisine).We chose to eat at Mozart restaurant just down from... More

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AndreCaldeira, Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review
25 May 2012

Dear Guest, we are glad that you enjoyed your holidays at the Hotel Porto Santa Maria. On behalf of the hotel's team thank you for sharing your experience with the Tripadvisor's readers. We hope to see you again in sunny Madeira. Best regards André Caldeira More

peterborough
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 13 May 2012
3
people found this review helpful

This was our first visit to Madeira and we were so glad we chose this hotel. The hotel is very conveniently located in the old town of Funchal and next to the cable car station. On arrival at the hotel we were greeted by friendly reception staff,but unfortunately had to wait an hour for our room,even though other guests who... More

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AndreCaldeira, Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review
25 May 2012

Dear Guest, thank you very much for reviewing Porto Santa Maria. We are very glad you enjoyed your stay with us and consider us for a next visit to Madeira. Regarding the points you mentioned about waiting for your room while others that arrived after went straight up. We have three room types in the hotel and I suppose on... More

Hull
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 28 April 2012
2
people found this review helpful

My parents and I had a lovely week at this hotel. There was a bit of a confusion when we first arrived as we had paid for a sea view and were given a room with barely a sea view but excellent disabled facilities (I am disabled). However, we decided that we could manage without these facilities and asked to... More

Was this review helpful? Yes
See 2 more reviews by Shonio for Funchal
AndreCaldeira, Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review
2 May 2012

Dear Guest, On behalf of the Porto Santa Maria Team we thank you for your nice review. We have duly noted the points that you refer that could be done in a better way, we are glad you pointed them out in order for us to improve in the future. We do provide rooms with disabled facilities both with garden... More

Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 25 April 2012
5
people found this review helpful

Recommended by trusted friends, we checked out the Trip Advisor reviews and booked up. The Reception area was done out beautifully for Easter, with a giant Easter egg with live chicks in it! The reception staff were friendly and efficient, our room was overlooking the gardens, which were beautifully maintained, we asked if a sea view room was available, but... More

Was this review helpful? Yes
AndreCaldeira, Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review
2 May 2012

Dear Guest, On behalf of the Porto Santa Maria Team I would like to thank you for your review, I will pass your special reference to Lina. We hope we'll have the pleasure of welcoming you back in our hotel. Best Regards, André Caldeira More

Hampshire
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 18 April 2012
4
people found this review helpful

This was the first holiday in Madeira for a long time and found it lovely although not so I want to visit every year. Friends however rave over Madeira. The Hotel Porto Santa Maria was excellent, pleasant spacious rooms, ours having a kitchette and with balcony. View from balcony was over park along the street which was quite noisy late... More

Was this review helpful? Yes
See 2 more reviews by CandKHampshire for Funchal
AndreCaldeira, Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review
2 May 2012

Dear Guest, Thank your for your review, we hope we have the pleasure of welcoming you back in Porto Santa Maria when you return to Madeira. Best Regards, André Caldeira More

Hinckley, England, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 April 2012
4
people found this review helpful

Just got back this Hotel is brilliant but its best feature is its location, it is positioned right where it is all happening near the best restaurants and the port and by the cable car, How good is that? Every thing is at hand you can watch all the cruise ships go by. More

Was this review helpful? Yes
AndreCaldeira, Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review
2 May 2012

Dear Guest, On behalf of all the Porto Santa Maria Team we would like to thank your review and hope to welcome you back to a Porto Bay Hotel. Best Regards, André Caldeira More

Liverpool United
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 29 March 2012
16
people found this review helpful

We have just returned from a week's stay at this hotel. From the moment we arrived until we left we were given first class service from the friendly staff on all levels. This is truly one of the best hotels we have stayed in, we had a sea view room (a must) it was spacious, tastefully furnished, a spacious bathroom... More

Was this review helpful? Yes
AndreCaldeira, Manager at Porto Santa Maria Hotel (Porto Bay), responded to this review
2 May 2012

Dear Guest, thank you very much for your review, we are always more than happy to receive kind complements like the one wrote. We hope to welcome you again at the Hotel Porto Santa Maria. Best Regards, Andre Caldeira More

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Additional Information about Porto Santa Maria Hotel (Porto Bay)

  • Porto Santa Maria
  • Porto Santa Maria Funchal
  • Hotel Porto Santa Maria
Address: Avda do Mar e das Comunidades Madeirenses 50, Funchal, Madeira 9050-029, Portugal
Price range (per night):* INR8,612 - 11,089

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Porto Santa Maria Hotel (Porto Bay)
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