We stayed over the New Year period, changed rooms after the first night, found plastic sheet inserts on the mattresses (!!), insects in the bathroom, poor service in the restaurant, shabby facilities in need of upgrade and refurb, - this is far from 5 star, more like2 star. The pics on the hotel web site are clearly old as is... More

I was staying at RP for two weeks on Nov 2011. Was tempted by its 5 stars, got dissapointed at that point. It really feels like 4 stars, but like 4 stars which need some good renovation. Well, it's clean, staff is nice and helpful, but smelly corridors, breakfasts which are totally average, dinners which are plenty of food but... More

I have used this hotel on and off over the past seven years and always enjoy my stay there. The staff are invariably very friendly and attentive and give a general air of caring. On a recent trip I noticed though that the hotel is beginning to look in need of a major face lift. The reception furniture looks a... More

Nice hotel but some rooms are showing their age. Service is very good, but bar priices are a little high. Courtesy bus needs to be booked both directions. More

The Regency Palace on entering is what one would expect from a Five Star Colonial Style Hotel. It feels plush and glamorous and the staff are courteous and friendly and charming. Set in green, beautiful gardens with refreshing pools to cool down in from the lovely hot sunshine. The cocktail bar and restaurant are charming and relaxing and serve delicious... More

One of the best hotels I have stayed at. Lovely, bright rooms with amazing sea views. Excellent location with bus stops into and from the centre right in front of the hotel and a beautiful view of Cabo Girao. There is also a courtesy bus service into the centre which is very helpful Beautiful pools and bars. The main restaurant... More

The Madeira Regency Palace is only 5 star due to the facilities offered, 2 good outdoor & 1 indoor pool, gym, restaurants, bars, tennis court, bowling green, childrens playground, 24 hour service, and nice polite staff. The reception area is very plush, but generally the decor and furnishings are tired, the carpets are dirty and very much in need of... More

we were first time on Madeira, we travel a lot, but Madeira will stay #1 in the list of countries we would like to come again. The hotel is beautiful, in colonial style, (Hotel in not brand new! if someone expect hi-tech style - its not the place!) but we were happy to have old colonial style.. we got nice... More

my recent visit to this hotel was a disaster awfull.very poorly organised we stayed halfboard the breakfast and the evening meal was very poorly the bathroom towels were very thin old very small discasting we stayed in october2011 More