My husband had booked a 10 day stay at The Madeira Regency Palace as far back as last Autumn as a gift to me to celebrate our Golden Wedding in March of this year. When we arrived at the hotel we were disappointed to find that our bathroom floor was heavily stained and although notifying reception who acted promptly by... More

Having spent a week at this hotel Iast month I will be honest and say that I was very disappointed on arrival with the room, only because it wasn't anywhere near the 5 star resorts I've stayed at before! Hair dryer was sub standard especially for someone with long hair, towels were frayed and bed was hard! Also the whole... More

Our fourth stay at the Regency Palace and we continue to like the place, though I agree with those who say it needs a good refreshing and the bedrooms and suites are now more four star than five. Good points include the location, right at the far western end of Funchal, which means you can walk along the sea front... More

This place needs a revamp. Carpets are stained and grubby. Towels worn out. Kitchen whilst well equipped - silly little kettle and rubbish toaster. Meals very expensive. Beware promotion deals - they don't tell you in the flyers that you have to book at reception. Reception staff - quite condesending in manner - not at all helpful. Porters and cleaners... More

We enjoyed our stay at the Regency, the staff are very helpful, lovely pools, gardens and reception. Bar food was very good. Yes the towels could do with renewing but we had clean ones every day, the room was cleaned every day too. The kitchen was well equipped and the furnishings good, a better view from the balcony would have... More

This hotel purports to be a five star hotel, but falls far short of this standard. We arrived for a four night stay after a cruise, and we're told that we would have to take our dinner at 6.30 pm. When we objected to this, we were told that we could eat at other times, but would have to book... More

Our first time in Madeira and it is a beautiful island. We really liked this hotel. The staff were all very warm, friendly and helpful. The room size was good with a lovely balcony overlooking the sea. We had B&B and the buffet breakfast was good. Slight downsides in that the Wifi speed was free and fast but it was... More

Back in 1999 the Madeira Regency Palace must of been a fantastic hotel opening - the style and standard are all in evidence with the perhaps now over the top 5 stars The economy and hotel competition in Madeira have made the Regency Palace a difficult one to sell at profitable room rates - hence a stay here is a... More

We never stayed at this hotel, but were stopped in the street in Funchal and asked questions regarding a so called 'survey' about the hotel we were staying in. We were told that we would be given a gift for answering the questions, and when we'd finished we had to take a voucher from an envelope to find our prize... More