I've just come back from a very nice week at this hotel. The staff at breakfast and the bars and also the chamber maids were friendly and courteous. The rooms were fine with comfortable beds and spotlessly clean. My one criticism concerns the pool area. There were not enough staff and I sometimes had to wait for towels. There were... More

Let me start by saying that both the reception staff and housekeepers are fantastic, diligent workers. On top of that, it was a very comfortable and well appointed hotel with both an indoor and outdoor pool. The sights and sounds of Funchal are only a 10 minute bus ride away and must be seen. The only drawbacks we experienced were... More

The staff go out of their way to help, they are like shadows, never in your way, but they always seem to be their at the right moment, nice, friendly, professional and predictive to your needs. They could do with more international tv Stations, however, that's just a personal like. The food is good and endless, the location is just... More

We are a family of seven adults who spent a week at this fantastic hotel in late April. The hotel met all our expectations and is well located, we were a bit afraid regarding that it as aprox. 3 km from downtown, but it did not matter at all. The rooms were clean and tidy and very modern. The pool... More

The hotel is in a fantastic position with beautiful sea views.The rooms are well designed with all modern facilities.We were up-graded to a master suite which was excellent.The only down side was the very poor turn down service which was not 5 star standard. We were on bed and breakfast and were not impressed by the breakfast buffets which had... More

This hotel fabulous, it is clean, rooms are well appointed and maintained. The beds are very comfortable. All the staff are friendly and very helpful. Good selection for the buffet breakfast with it being continually replenished. Bar staff are friendly and efficient at both bars within the hotel. Both indoor and outdoor pools are well maintained with plenty of sun... More

Spent our honeymoon here in September (late review I know!) & had an amazing time. Was perfect for what we wanted, sun, pool, nice food & a fabulous room. The outdoor pool had plenty of comfortable loungers & fresh towels and never felt crowded. The pool loungers were nice to relax on too while sipping a cocktail... or two! We... More

I have just returned from a week staying at this hotel. The hotel is very nice, clean and has excellent facilities. The staff were very courteous and speak very good English which is always a help to those of us who never mastered a second language. I was on half board basis and have to say that the evening buffet... More

I have just returned from this lovely hotel for a break for my birthday all the staff were very helpful and polite a nice little touch was the cake that was delivered to my room on my birthday it was very much appreciated .The rooms as previously stated in other reviews were very clean and the cleaning staff were excellent... More