The staff were friendly and helpful, but I wouldn't stay here again. I didn't think much of the bathroom... The door was a large sliding pane of glass that was hard to slide and didn't close completely, leaving a good half-inch gap. The loo was much higher than any other loo I've come across, and uncomfortable as a result. The... More

Relocated here from inspirita santa Marta which was overbooked Nice hotel good room excellent breakfast. Good helpful staff nice bar however it is in the sticks middle of knowwhere with no nearby bars or restaurants. Taxis are very cheap in Lisbon 6euros for 4 to city centre so our trip wasn't spoilt More

7-night stay in October 2011. Didn't start well when I arrived at 10:30am after a 30 hour flight from Australia, and was firmly told "Check-in is not until after 2:00pm. No rooms are available." At least it wasn't just me - subsequent guests were told the same! Rooms - good size, quiet, black-out blinds. Would have looked great when just... More

Lisbon is one of my favourite cities, and such great value when compared with other European capitals. An equivalent hotel to this in Paris would set you back three times as much, and probably twice as much in Madrid. The hotel is well situated (Lisbon is a small city and taxis are cheap - you'll pay around €10 to get... More

This is a very expensiv hotel, and def not worth the money. The staff are always very rude and act like they hate their jobs. They were vey unfriendly and unhelpful. Rooms were average. You have to pay 40 euros to use the jacuzzi, steam etc. Terrible stay, and would not recommend. More

It is supposed to be 5 stars, but to me it is more like 3 stars. It is very fancy, too much dor me, but there are so many things not worth it. Service not very good. Breakfast too pricey, 20 euros. And the restaurant, not good. Took my wine before the bottle was empty, cold vegetables, compact dessert mousse,... More

Very nice hotel, luxurious bathroom, comfy bed. Close to most amenities. Travel is very cheap, good metro service and taxis. You can stand in the shower and be watched by someone in bed as there was a glass screen into the bedroom! However, there was a blind to pull down if you're feeling shy. Breakfast was excellent too. Slightly different... More

We booked through Splendia and had a free upgrade to the Executive Suite. The room was big and roomy, and decoration/furniture were new. The staff at the front desk were helpful and nice (especially Sofia and Nilza). The bed, pillow and comforter were comfortable. Good value for a 5-star hotel. However, the housekeeping was done poorly. Used bottles of body... More

We booked a different hotel but were transferred here due to over booking. The surly receptionist told us the room wasn't ready and that we would have to wait five hours to check in without so much as a sorry let alone a "feel free to use the facilities in the meantime". The rooms are and well equipped but the... More