We stayed at HF FÉNIX URBAN for three nights recently and overall very happy with the Hotel. Good: • Reception staff very polite and efficient and smooth check-in/checkout • Central location. Close to many tourist attractions and also cafes / bars etc • Clean and tidy rooms • Safe in the room • Comfortable beds • Good choice at buffet... More

I stayed in this hotel for just one night as I had to wait my international connecting flight. The experience was positive. The bathroom was clean, white and it seems that it was renovated recently. The room was not so much spacious (typical European style), but it was clean with a wood carpet. The bed could be softer (so, if... More

I stayed here with my sister in April, (both of us pensioners) they were very helpful in giving us adjacent rooms, the breakfast and the staff there were extremely good, good choices for breakfast and continually being replenished. The hotel is almost opposite the Parque Metro from where we could visit Lisbon; we also walked downtown, and up to the... More

We really enjoyed our stay at the HF Fenix Urban in Lisbon. We had a single Basic room and it was more than adequate for the two of us. The room was small, but the bed was very comfortable…..4 big, fluffy pillows and duvet. The wardrobe was roomy and there was also a safe. The bathroom was big…with tub and... More

Good location, excellent breakfast, people were nice and warm, room was large and modern. The ratio price- performance exceeded my expectations. It takes 15 minutes from the airplane by cab. Nearby there is a underground station.

Modern and nice hotel,near Marquize de Plombal square and metro and bus conection is great,if you are first time in Lisbon,from there it is easy to get anywhere,also 20 min to center of the town! Hotel has very nice room service,good breakfast,great fruit choice and sweets. Good value for money,good wi-fi free internet,in all very good,it would be excellent if... More

Very good hotel, excellent staff always available to help you and make you feel home. I want to thank particularly Antonio of reception who, besides having great manners, is 100% committed to his work and available for every request. Keep going!

This hotel is located a few steps away from both metro stations ( Parque, Marquês de Pombal). The airport express bus stops also close to HF urban. The breakfast is quite decent, and reasonably priced, if not included in room rate. Some rooms are smallish, but adequate. They have a lot of foreign tv channels.

The family room was really spacious and comfortable. One of the biggest room I've ever stayed in. Housekeeping did an excellent job keeping the room very clean everyday with fresh supplies of towels. The buffet breakfast was good and with the price of 84 Euros a night for such a big room and breakfast, it's really value for money! Located... More