Excellent place to stay if what you're looking for is good value for money, excellent breakfast service, clean rooms and nice service. more

Stayed for the weekend, celebrating our mum's 60th birthday. First night was put up in a terrible room. Air conditioner did not work. Toilet extractor did not work. We felt physically unwell in the unhygienic room. They made a fuss when asked to change the room. Not 5 star at all. Will not return there or recommend it. The breakfast... more

Stayed here for 3 days and loved everything. Very professional, rooms upon request ready on arrival (9 am !!), friendly, efficient. Nice large room and loved the quietness in the hotel, altough nearly fully booked. Good restaurant, excellent breakfastbuffet. Only minuspoint for me : turndown night service 2 days in a row before 7 pm, just at the moment we... more

Stayed for 5 nights. The rooms are average, nothing special but nothing wrong with them, spacious enough and views are what you would expect from a city hotel. The Portuguese seem to like hard mattresses and here was no exception. (My partner went on to stay at another hotel with an even harder mattress and returned mishapen and in need... more

We stayed here for 1 night as we were ending our Portugal vacation. We had an excellent rate so maybe they gave us the worst rooms. We were on the ground floor with a horrible view of an alleyway. If we were staying her more than 1 night I would have requested a change of rooms. This is hard for... more

Luckily Lisbon is such a great city and it's very easy to get around. Location wise we had no problem getting to the metro, dinner or shopping. The worst thing abou this hotel is the beds. It's a concrete slab. I swear the floor is softer. Also the shower curtain never stuck so water went all over the floor everytime... more

This is a lovely hotel with great customer service. As soon as we walked in someone took my bag from me and bought it up to the hotel room. The rooms are lovely. Views not the best, but double beds (rather than two singles pushed together) and quiet air conditioning. Breakfast was amazing - lots of choice and again good... more

staff was very friendly & helpful--my room faced the street but the noise never bothered me--& the weather was perfecto--70's during day & 50 at night. It is a little bit of a walk to catch the buses to downtown & the hub of activity but as I said it was quiet. Be prepared with walking shoes--the cobblestone sidewalks are... more

For my two-night stay in Lisbon, I chose the Real Palacio to which TripAdvisor had assigned a special rating for 2009. It was a nice hotel with lovely common rooms. However, my experience soon became a comedy of errors, eventually not very comedic! First of all, the stopper in the bath would not work. I called for assistance. It was... more