Arrived quite early in the morning and they were able to check us in right away. Very good location, just 20 metres from metro, so pretty close to everything. Room quite big and stylish. Staff helpful and very friendly. Breakfast could be better in terms of variety of food. Booked last minute through Orbitz at very nice price as well... More

The hotel looks ok from outside. Rooms are small, but beds and pillow are really . I found holes in the sheets. At 8 am there is a nearby construction that wakes you up and you cannot sleep. Is impossible. The sound is in top of you. And the temperature of the bedroom is also terrible you cannot rest porperly... More

The hotel was in a great location and the staff was outstanding! More

We have planned to stay in different hotel in Lisbon but once I have seen prices and ratings of this hotel on Tripadvisor, I have changed my mind immediately. Hotel is located directly in front of the metro station entrance. The connection to the airport is also great – just take Aerobus from Saldanha station which is app. 10 min... More

We arrived around 9.30am on Saturday on xmas weekend and the receptionist checked us in immediately with no hassle, probably cause the hotel was pretty vacant due to the xmas weekend (some other hotels in the area were closed!). Excellent service, friendly and helpful staff, he advised that restaurants in the area were closed due to xmas and if we... More

Very nice stay,at a super hotel. A bit away from the old town,but a taxi is only € 8. Good service and friendly staff. More

Before we arrived we worried that the hotel was not downtown, but with the Metro station in front of the hotel, several nice restaurants nearby, the Gulbenkian Museum and a huge department store just round the corner we appreciated the quiet location. Our room was lovely, bright, spacious and very, very clean. The breakfast buffet offered a good range of... More

We stayed here in November and got violent food poisoning from the breakfast. It was the only food we had eaten, so it had to have come from the hotel. The hotel staff reactions to our condition were truly appalling. When we called down urgently for water, toilet paper (because we had runout, understandably) and a bucket we were made... More

THE PROS: (1) clean with a new fit out. THE CONS: (1) rooms are small, very small; (2) bar has the atmosphere of a public hospital waiting room; (3) decor is basic and cold, not sterile like the hospital above; (4) rooms do NOT have basics such as: (i) bar fridge with drinks; (ii) tissues; (iii) coffee/tea with kettle; (iv)... More