I stayed at this hotel for 3 nights in July. It was my first time in Lisbon, but from what people we met out there said the Ritz is the best hotel in Lisbon and I can see why. The service at this hotel is what makes it so special. Someone is always there to help you, they remember your... more

A five star experience in this five star hotel. The hotel is located on a hill above downtown Lisbon adjacent to a beautiful park. On my two visits, the rooms and service met the highest standards. The “superior” room was beautifully furnished and large. An extremely comfortable bed, fine linens, comfortable easy chairs, a large desk. The room was separated... more

Recently stayed in this hotel for 2 nights in April 2009. Good points Service in the hotel was excellent if not OTT, could not stir my coffee without having a new spoon brought over, and doors always open for you when you entered the hotel. Water was hot and the shower was excellent To me, there are some basics when... more

We stayed at the FS Lisbon almost a year ago. We got a very beautiful room facing a huge park. Our room was gigantic, the decoration was very tasty. The staff was professional and very helpful, and the concierge knew the city by heart, recommending great restaurants, shops and other attractions! I wouldn't recommend hiring one of the hotel's guides,... more

We stayed at this hotel in mid November and the ventilation system was absolutely terrible. The temperature in the room was over 80 degrees F all day and all night. It was so hot it made you sick. When we complained, the staff first acted like they could do something about it, and later told us it was just their... more

We just spent a couple of nights here.The service did not disappoint.It was 100% up to the usual Four seasons standard. The concierge team are just great.The room we had was described as a suite but really it's a very very large room with a sofa and arm chair.The bathroom was big enough for another bed! We also had a... more

Having stayed at the Four Seasons in Philadelphia I wanted to treat my husband and daughter to the Four Seasons experience. This hotel didn't disappoint and in fact the service outshone that of the American hotel; the staff were fantastic, nothing too much trouble and everything delivered with a smile. I felt ill one evening and was unable to eat... more

The hotel is very grand and nicely done but the architecture of the building is nothing too exciting. I chose this hotel because I thought it would be the perfect location with easy access to the nightlife but it was far from it. Of course you take a cab no matter where you are staying but this hotel was particulary... more

Super posh hotel, beautiful innards, very nice staff. Beautiful spa on ground floor and gym on top floor with great view. --Awkward check-in. Front desk clerk kept me waiting 1.5 hours when he promised he would come to find me in hotel restaurant within 30 minutes when my room was ready. Not a busy period. Turned out that, swiping my... more