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All 212 Lisbon hotels »

Pestana Palace Hotel

5.0 of 5
Rua Jau 54, Lisbon 1300-314, Portugal
Hotel amenities
Ranked #13 of 212 hotels in Lisbon
4.5 of 5 stars 366 Reviews
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366 reviews from our community

What travellers say about this hotel
  • Excellent service(5)
  • Great staff(5)
  • Very good(4)
  • Friendly and helpful(3)
  • Most uncomfortable(3)
  • National monument(3)
  • Very pleasant(3)
  • Swimming pool(3)
Traveller rating
    260
    78
    18
    8
    2
Only show reviews for Family (49) | Couples (130) | Business (62)
Date Rating
alexBath
Bath
Contributor
12 reviews
2 helpful votes
4 of 5 stars Reviewed 11 February 2012 NEW

The hotel is set in an old palace, with beautiful reception rooms, most bedrooms are in modern wings overlooking the beautiful tranquil gardens, the rooms are spacious though a little tired. The food was very good served in beautiful surroundings, though the room had few occupants and limited choice on the menu. The spa was quite intimate, with attractive gym... More

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Milagros P
London, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

The building and gardens are truly beautiful and unique. Excellent service and super friendly staff contribute to a very special atmosphere. Slightly impractical logistics (long hallways, complicated access to fitness centre) but compensated by helpful staff ready to guide you around. Looking forward to going back, for pleasure next time! More

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JChua
Singapore
Top Contributor
135 reviews
319 helpful votes
5 of 5 stars Reviewed 7 January 2012
3
people found this review helpful

We are lovers of Classical art and when I came across the Hotel Pestana Palace website some years ago, I had told myself then - stay there when in Lisbon. After flying some 14 hours into Barcelona, and a 2 nights stay in Seville, we arrived in Lisbon. Due to the location of this Hotel, we opted a 2 nights... More

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621VladC
San Francisco, California
Contributor
12 reviews
5 helpful votes
5 of 5 stars Reviewed 26 December 2011
2
people found this review helpful

Lisbon Pestana Palace, a National Monument, is situated in a neighborhood not far from the Belem District, about 15' by taxi from Lisbon's center. It is a worthwhile detour if you want to get a taste of 19th century luxury and visit Belem and Sintra (the hotel is closer to Sintra than hotels in central Lisbon). Staying another couple of... More

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westsidecarrie
Thousand Oaks, California
Contributor
14 reviews
7 helpful votes
5 of 5 stars Reviewed 17 December 2011
2
people found this review helpful

We arrived at the main entrance and the porters took my hand to assist me out of the car. As you go inside, the furnishings are historical pieces - it was like staying a night in the Getty furniture area of the museum. The 'gossip chairs' in the bar were my fav. Stunning hotel AND grounds! The location is up... More

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PabloBrussels
Brussels
Senior Reviewer
8 reviews
8 helpful votes
5 of 5 stars Reviewed 10 December 2011
2
people found this review helpful

Beautiful old palace in lovely gardens is both hotel and national monument.The main building has very ornate 19th decor. The rooms are mainly in a tatseful extension built in the grounds 10-15 years ago. in addition to a large outdoor pool there is an indoor pool of a good size and extensive spa facilities. I was there for a week... More

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Martins João, Manager at Pestana Palace Hotel, responded to this review
11 December 2011

Thank you for visiting the Pestana Palace Hotel. We were all very happy to learn that you enjoyed the hotel’s atmosphere and staff courtesy the most. Your kind comments were shared with all the staff members, who were extremely happy to know of your satisfaction. It´s through guest feedback such as yours, that we are able to confirm our strong... More

Bee N
Brussels, Belgium
1 review
2 helpful votes
5 of 5 stars Reviewed 7 December 2011
2
people found this review helpful

7 nights and days spent in a wonderful place with all facilities you can dream of and a fantastic staff. Who could dream of better? More

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Martins João, Manager at Pestana Palace Hotel, responded to this review
9 December 2011

Thank you for visiting the Pestana Palace Hotel. We were all very happy to learn that you enjoyed the hotel’s atmosphere and staff courtesy the most. Your kind comments were shared with all the staff members, who were extremely happy to know of your satisfaction. It´s through guest feedback such as yours, that we are able to confirm our strong... More

sharonlindell
Fort Collins, Colorado
Senior Reviewer
9 reviews
6 helpful votes
5 of 5 stars Reviewed 7 December 2011
2
people found this review helpful

Imagine yourself in Europe in the 1800's where everyone is dressed in lavish royal clothing and you are going to stay with one of the wealthiest family's in Lisbon. It reminded me of the beauty of the Royal Palace in Madrid, simply sumptuous. I highly reccomend staying here. But beware the food is SUPER expensive ($18 for a small side... More

Was this review helpful? Yes
Martins João, Manager at Pestana Palace Hotel, responded to this review
9 December 2011

Thank you for visiting the Pestana Palace Hotel. We were all very happy to learn that you enjoyed the hotel’s atmosphere and staff courtesy the most. Your kind comments were shared with all the staff members, who were extremely happy to know of your satisfaction. It´s through guest feedback such as yours, that we are able to confirm our strong... More

jesspratt
Fresno, California
1 review
3 helpful votes
5 of 5 stars Reviewed 29 November 2011
3
people found this review helpful

I stayed at the Pestana Palace Hotel in Lisbon for 5 nights, Nov 16-21, 2011. From the moment the taxi pulled up to the doors inside the covered portico, I knew I had made the right decision. There were many people checking out and getting help at the front desk when I walked in, so I did wait a few... More

Was this review helpful? Yes
Martins João, Manager at Pestana Palace Hotel, responded to this review
9 December 2011

Thank you for visiting the Pestana Palace Hotel. We were all very happy to learn that you enjoyed the hotel’s atmosphere and staff courtesy the most. Your kind comments were shared with all the staff members, who were extremely happy to know of your satisfaction. It´s through guest feedback such as yours, that we are able to confirm our strong... More

Bicho_Traveler
Spain
2 reviews
4 helpful votes
4 of 5 stars Reviewed 29 November 2011
2
people found this review helpful

I general the experience was very pleasant. The hotel staff is polite and makes you feel like a king. The rooms are OK and the swimming pool area is amazing. The hotel is not in the city center which is good if you are looking for relaxation. More

Was this review helpful? Yes
Martins João, Manager at Pestana Palace Hotel, responded to this review
9 December 2011

Thank you for visiting the Pestana Palace Hotel. We were all very happy to learn that you enjoyed the hotel’s atmosphere and staff courtesy the most. Your kind comments were shared with all the staff members, who were extremely happy to know of your satisfaction. It´s through guest feedback such as yours, that we are able to confirm our strong... More

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Pestana Palace Hotel Also Known As

  • Pestana Palace Lisbon
  • Hotel Pestana Palace
Address: Rua Jau 54, Lisbon 1300-314, Portugal

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