We stayed in the Vila Nova from the 14th to 21st April and it was excellent. The hotel is clean, friendly and staffed by extremely helpful staff. It's not luxurious but is comfortable and well situated for walking into the town. We found the staff on reception to be very efficient and they would go the extra yard to help.... More

What a nice surprise the Hotel Vila Nova was to us, we usually stay at 4 or 5* hotels, but when this offer came up at a very good price, just a little more than the price of the flight!, we decided to take a chance. We have been to many other parts of Portugal so assumed it would be... More

Knowing nothing about the Azores, we went with an open mind. The whole island is immaculately clean and well maintained. There is no litter or graffiti, and even the public toilets are very good. It is also beautiful and even in the mountains, council workmen are sweeping the roads. The Vila Nova is also very clean and the staff are... More

We stayed 3 nights at the Vila Nova and would have been happy to spend more time there. The hotel is very convenient for buses, restaurants and the harbour.The room was comfortable and very quiet. The breakfast buffet was excellent and the staff throughout the hotel were friendly and efficient. A special mention for Bruno Pacheco on reception who always... More

We stayed here for 2 weeks this march , the room is a good size and the bed was huge if you go in the summer ask for a room overlooking the street as the rear ones overlook the pool and it can get noisy. My only complaint was the wireless Internet it cut out a lot we had an... More

Everything about this hotel was fantastic. The location is very close to the city without being right in it and it is also a 10 min. cab ride from the airport. It was clean and the staff friendly and helpful. We hope to return soon. We also enjoyed the breakfast. It is to bad it was too cool for me... More

there are so many nice reviews there it is hard to add anything; spent 5 nights in the hotel with my son, and the staff was really very helpful and nice, helped even with odd problems like finding ways for paying the parking fine (was not aware that parking in front of the hotel is not free - after the... More

My wife and I spent the last 2 weeks of August and the first 2 weeks in September and we had a great time.We only rented a car one day every week to go site seing to other parts of the island.They have miny buses running every 15 minutes intervals that will take you every where down town including some... More

It's a simple 3star hotel with good location near the center. The breakfast could be better with mote variety of goods. The 5 star goes to the staff. They allowed me to check in very early and offer the breakfast for that day! They are always free to help us even with the odder things! A good exemple of good... More