My wife and I are currently living in Portugal and booked a four day break in Sao Miguel, and the Royal Garden was the hotel suggested by our local travel agency. Overall, we had no problems whatsoever....even at check in the courteous staff (all three of them!) managed to meet our request for a room on as low a floor... More

The hotel is quite new and the bedrooms are quite large. Unfortunately my room had a door to the next room (I guess most of the rooms have them) and the sound from the other room's TV was terribly loud. I put up with it for two hours and then had to go and knock. They took a long time... More

Upon arrival the front desk became nervous because we arrived with 8 other people. Although that there were 3 people at the desk, only one was working. Rooms are not 4* quality. When you sit at the toilet, your knees bump at the door. And I'm only 5.3". The badcurtain is smelly, and it is a curtain!! The soaps offered... More

A nice hotel 10 mins walk from Marina, 5 from centre. Recently refurbished rooms are clean spacious and modern all have a balcony, english tv channels mini bar. Looked nicer than other hotels in locality, pool area large plenty f loungers

We stayed here 10 days on a family holiday and booked 2 rooms (1 for the parents, 1 for the boys). At first the hotel looks quite classy, a bit business like but clean. Only at second sight you see that this hotel urgently needs an upgrade to keep up with what is expected from a 4 star hotel. A... More

This hotel is modern and clean and even quite glossy. It has two good pools. There seems to be only a few staff on duty. They seem well meaning but poorly trained. The staff seem keen on form filling rather than service. eg You fill a form to receive a towel for the pool. They also charge for all extras....even... More

Stayed here 3 nights. Location is not perfect, hotel has all you need, but its not pleasant. 25 eur to play tennis with kids rackets and old balls. If you charge that much, let it be good and splve it, but the personnel at the hotels of this group is nit empowered to solve things..... In the end no value... More

Nice clean room. The rooms are situated around the garden, so that no street noise reaches them. The breakfast is the same every day, but there is plenty of choice like you would expect in a hotel of this range. Staff is very friendly and helpfull. We advise you to take room and breakfast. We dined in the hotel the... More

The Royal Gardens is on the outskirts of Ponta Delgrada a 5 minute walk/10 minute stroll to the centre. The staff were friendly and efficient, the standard of cleanliness was high both outside and inside the hotel. The hotel has a Japanese influenced décor and a Japanese style courtyard garden which worked very well. A rear garden had lawns, a... More