Pomeroy Inn & Suites (Grimshaw) - Hotel reviews, photos, rates

Shirley W

High Level, Canada

1 review

Reviewed 29 January 2012

Let's start at the beginning 1 problem checking in we called ahead to ensure that they received authorization for the credit card which was said to be a-ok and then we got there all information was missing and had issues paying cash. 2 Front desk clerk was not very pleasant at first like we were an inconvenience to her less... More

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Thank you for your review, good or bad we like to recieve all so that we may be able to address any problems a guest may have. I noticed you had an issuse with the credit card imformation, this is something in place for the guests protection of not having your credit card online . The room you had been... More

karencruz

Fort Saskatchewan, Canada

1 review

“Exceptional customer service”

Reviewed 17 January 2012

Customer service is the best i have encountered. I stay in hotels 5 days per month on business and have stayed at many different locations and hotel chains. All the staff at Pomeroy Grimshaw are amazing and go above and beyond with outstanding smiles and service. More

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Thank you for taking the time out of your busy schedule to write us a review, we welcome good as well as well as the bad. We thrive to give the best customer service we can and make your stay like you were home. Family not only is a word we use for our employees but for guests we see... More

Jshig

1 review

“Next level hotel for your dollar.”

Reviewed 16 November 2011

First time staying in this hotel. Front deck staff was very friendly. They also had a free beer and pizza night on for the guests, nice surprise!! My room was big, clean and awesome. I was in a kitchen unit, with a living and tv, and a king size bed. The bed was heaven, slept like a rock! When I... More

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Thank you for your time to write us about your stay on our property. We believe in giving back to our guests by having guest appreciation in our properties, making sure your stay is the best it can be. We want you to have the best stay possible. Our suites are the next best thing to being at home.. We... More

Jaclyn F

Fort Saskatchewan, Canada

1 review

“Closest thing to Home when on the Road”

Reviewed 11 October 2011

I travel often for work and spend many evenings a year away from home; my favorite place to stay in the Peace Country is the Pomeroy Inn & Suites, Grimshaw. Over the past three years I have stayed at this hotel multiple times and I am always welcomed warmly with hugs and a warm clean room. The staff are always... More

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10/1//8/2011 Thank you for taking the time to write this wonderful review, and taking the time to post it. Our goal each and every day is to provide an amazing and welcoming experience for our guests. I am happy to be able to accomadate you on your visits, which we always look forward to seeing you.We are happy that you... More

dano_b

quebec

Senior Contributor

29 reviews

Reviews in 19 cities

14 helpful votes

“pretty good”

Reviewed 26 February 2011

I have stayed here a couple of times, once in the huge honeymoon suite. The rooms were clean and quiet, good mattresses. Front desk was polite. The breakfast is better than average. The wireless internet is too slow to use. More

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jaimelee

dawson creek

1 review

2 helpful votes

“Do not saty here! Staff is rude, Room was Horrible!”

Reviewed 28 October 2010

2

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We found this unit of the Pomeroy chain to be considerably below the standards set by other units of this chain. I will start at the beginning! and will apoligize if it seems that I am rambling on or being a "princess" but there are certain standards that we have become accustomed to this falls extremely short! Apon arrival with... More

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First off thank you very much for taking the time to fill out this review. We realize that we are responding to this review on TripAdvisor long after it was posted but we felt that we should address all of your concerns here on-line. I do appreciate that since this incident you have stayed here and we have had the... More