I have been using this hotel since I was a teenager with my parents and now I am using it with my 7and 3 year olds the service is excellent ant the food is great the staff are very friendly and will do anything to help looking forward to go back soon More

I have been going to this hotel for the past 15 years, three times a year. Nothing is too much trouble for the staff, from Sabine, Martine and Steven the chef, to Robert and Michael, reception staff. We have stayed in most of the rooms in the hotel. Whilst some of the rooms are bigger than others, they are all... More

Arrived on coach trip with friends expecting the worst , hotel had been refurbished , staff very helpful , food very good and hot ,nice area for sightseeing.Bedrooms ok clean and tidy. More

Went for a 5 day break with LEISURETIME Coaches excellent value & service.By the time bags unloaded, we had checked in and in no time were in our room small but adequate but with a super bathroom,all very clean with a comfy bed could not ask for more? Dinner on each night was always good, 3 courses etc and the... More

Just spent a weekend in this hotel with my mother on a coach holiday for the Easter. I was a little apprehensive after reading some of the reviews.We arrived late on the Friday evening the meal was put on for us after 9.30pm so this would account for not being too impressive, however the next night it was really nice... More

We stayed here on a long weekend coach tour, which included breakfast, evening meal and a free bar (from 8:30pm to midnight). Our room was fairly large, at the back of the hotel, with a decent sized bathroom and two sinks (so that we could both wash together?). The beds (two large singles side by side) were very comfortable and... More

Just returned from Easter break. Basic hotel but room clean, beds comfortable, clean towels daily. Dinning room staff very friendly offering extra food every night and free Easter egg given to all the customers. Free bar table wine OK would have liked to see more products included like coffee instead of just (red/white only) wine, beer and soft drinks. When... More

We go on an annual trip to a European city from where we take two day trips to visit various Christmas markets.We can this way visit three markets,including the one in our base city.This trip we were based in Ostend. The hotel is a basic tourist hotel and as such must be judged on this. The majority of staff were... More

I'm 18 and have been going to Ostend every single year with my mum and dad, and have stayed at this hotel every time! I cannot fault the room we were given at all; large spacious room with a balcony with a great view! The staff are very nice and cheerful and are always willing to have a joke with... More