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All 103 Bruges hotels

Hotel Heritage - Relais & Chateaux

4.0 of 5
11 Niklaas Desparsstraat, Bruges 8000, Belgium
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Hotel Heritage - Relais & Chateaux
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94%
Ranked #10 of 103 hotels in Bruges
Most recent review
4 of 5 stars Reviewed 18 June 2013
Pippip_12 Bournemouth, United Kingdom
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627 reviews from our community

Traveller rating
    448
    139
    26
    7
    7
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Families
43
 
Couples
443
 
Solo
8
 
Business
15
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bournemouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 June 2013 NEW

Very nice welcome . Nice room . Wonderfully city calm lots of things to see and do walking around is easy very flat lots of places to stop and eat and drink would come back to Bruges for a long weekend just so pretty

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leeds
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 8 June 2013

It is hard to fault this hotel, every aspect is perfect. From location (2 mins to the square) to attention to detail it has it all. Superior room was exquisite, very tastefully decorated even down to the lighting. Bose dock and ipad finish it off nicely. We never had dinner as there is a multitude of restaurants available but breakfast... More

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See 2 more reviews by george1957 for Bruges
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review
11 June 2013

Thank you so much for your kind words! We look forward to seeing you again soon in Bruges and hope to may have the pleasure to welcoming you at our restaurant 'Le Mystique' for a magic restaurant experience or to welcome you at one of our future restaurant events. For instance unitl 13th of July we serve a Champagne menu... More

London, England
1 review
5 of 5 stars Reviewed 2 June 2013

My husband and I stayed at the Hotel Heritage for five nights. It was an excellent hotel in every way. The room was luxuriously decorated and the bed extremely comfortable! Despite the hotel being located in the heart of Bruges, it was very quiet at night and we slept well. The hotel was conveniently located which allowed us to pop... More

Review collected in partnership with this hotel

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review
11 June 2013

We are very happy that you enjoyed your stay with us. We are delighted to read you had sweet dreams in our handmade 'Pure Nature' Nilson beds and great you had a spectacular dinner in our restaurant 'Le Mystique'! We hope to see you again soon! More

Verneuil Sur Seine, France
1 review
5 of 5 stars Reviewed 2 June 2013

Very nice hotel well located in the heart of Bruges, steps away from the city main square Room more than confortable with a superb bathroom Great four course diner at the hotel's restaurant Perfect place for a romantic journey

Review collected in partnership with this hotel

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review
11 June 2013

Thank you for your review! Our location is probably one of our best features along with our luxury service. We're glad to read you enjoyed our 4-course menu by our Chef Koenraad Steenkiste. We look forward to your return for another romantic journey! More

1 review
5 of 5 stars Reviewed 1 June 2013 via mobile

My husband and I recently spent a week in various locations across Belgium. Of the four hotels at which we stayed, Hotel Heritage was the clear winner. Upon arriving, we were upgraded to a beautiful room on the top floor. It had a lovely sitting area just outside the room, skylights and a beautiful view from atop the city. The... More

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review
11 June 2013

Thank you for recommending us here on Tripadvisor. We're very happy to read that our house is your favortive hotel in Belgium! We look forward to seeing you again in the near future! More

State College, Pennsylvania
Top Contributor
60 reviews 60 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 28 May 2013

As this is such a highly-rated hotel, we had expected a really excellent experience when we booked. However, in our experience there, it was very good, but not excellent because of the many "small" problems we experienced. The electronic card-key "swipe" lock on our room turned into a ninja exercise to try to see if one of us could get... More

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See 2 more reviews by NeuroscienceYogi for Bruges
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review
11 June 2013

Thank you for your comments and kind words about our staff. We work hard to ensure that our guests are pleased from check-in to check-out. Therefore we feel sorry for the 'small' issues you had during your stay with us. Unfortunately those technical problems were totally out of our control and are solved in the meatime. We hope to may... More

Dublin, Ireland
1 review
5 of 5 stars Reviewed 28 May 2013

I could not praise the Hotel Heritage any higher as a base to explore the wonderful city of Bruges. The location was amazing situated a 2 minute walk from the main square and the rooms were as comfortable as you will find, though I do generally dislike the idea of staying in double bed which is two single beds with... More

Review collected in partnership with this hotel

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review
29 May 2013

Great your stay in The Heritage was so fulfilling! Thank you for sharing your experience with other users and we hope to see you again soon More

Ipswich, UK
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 24 May 2013

I cannot fault this Hotel. From the moment we checked in for 3 nights we received service second to none. The friendly staff are a credit to the hotel management. The room was a good size, beautifully furnished with a large bed and even a chandelier. The hotel's location is ideal for sightseeing in this very historic city. You are... More

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review
29 May 2013

Yes, our location is indeed quite central! Thank you for your kind words in you review, we look foward to seeing you again soon! More

Fort Lauderdale, Florida
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 14 May 2013

Lovely sitting area with a generous bedroom space. Everything was brand new. We may have been the first guests in room since it was refurbished. They bathroom was very nicely supplied. The only thing I didn't like about the bathroom was the shower setup. It is an open shower and a lot of the bathroom floor gets wet when you... More

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review
17 May 2013

Thank you for your kind words in your review! We hope you will visiut us again in the future! More

Bad Axe, Michigan, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 8 May 2013

The hotel was in perfect condition, with all the ameniities one would expect from a top notch hotel. The only thing better than the hotel itself was the staff. Very friendly and helpful, from check in, Breakfast, and very nice cleaning staff. If going to bruges, this hotel is centrally located, and would Recommend to all.

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Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review
13 May 2013

Thank you for this great review! We're so happy you enjoyed your stay with us and we look forward to your next visit! More

 
 
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Additional Information about Hotel Heritage - Relais & Chateaux

Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Phone Number:
Region: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Business Hotels in Bruges
#4 Romantic Hotels in Bruges
#5 Luxury Hotels in Bruges
#28 Family Hotels in Bruges
Price range (per night): ₹9,079 - ₹30,457
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Four Star Relais & Chateaux Hotel Heritage is perfectly situated in the heart of medieval Bruges, Belgium. Recently renovated, the hotel features 4 luxurious suites and 20 stately guest rooms, many with views of the beautiful historic city. The hotel offers unmatched personalized service and available amenities such as sun-deck, sauna and solarium, full concierge, valet parking, Hermes toiletries, in-room internet kiosk, wi-fi, fitness salon, full breakfast and much more. ... more   less 
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