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Hotel Heritage - Relais & Chateaux

4.0 of 5
11 Niklaas Desparsstraat, Bruges 8000, Belgium
Hotel amenities
Ranked #5 of 106 hotels in Bruges
4.5 of 5 stars 458 Reviews
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458 reviews from our community

What travellers say about this hotel
  • Main square(14)
  • Very comfortable(10)
  • Friendly and helpful(6)
  • Flat screen TV(6)
  • Continental breakfast(6)
  • Excellent location(5)
  • Valet parking(4)
  • Nice touch(4)
  • Boat trip(4)
  • High end(3)
Traveller rating
    342
    88
    18
    5
    5
Only show reviews for Family (32) | Couples (317) | Business (14)
Date Rating
Julia174
London, United Kingdom
1 review
4 of 5 stars Reviewed 14 February 2012 NEW

This hotel is lovely and despite the fact that we chose a very cold weekend, we received a warm welcome. We booked a three night break and found this perfect for exploring the city. The wonderful breakfast, with a huge choice, really set us up for the day. I cannot fault the Hotel in any way and would recommend it... More

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Joan G
Chesterfield, United Kingdom
Contributor
12 reviews
1 helpful vote
5 of 5 stars Reviewed 3 February 2012

Travelled to Hotel Heritage to meet my auntie and cousin who had made the journey from Scotland to meet me. We had a wonderful few days. The staff were very informative and helpful. We went to the diamond factory and of course the chocolate factory. We are going to return when we can and go back to the Church of... More

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dancing_luv
Sydney, Australia
Senior Reviewer
7 reviews
3 helpful votes
4 of 5 stars Reviewed 30 January 2012

This hotel is a great location & only a few minutes walk from the town square. Bruges is very charming & this hotel fits in perfectly. We stayed in a superior room & it was well appointed. Hotel provides an ipad in the room which is great for internet. Bathrooms are a little dated but spacious. The bed comfort was... More

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MikkoVP
Lohja, Finland
1 review
5 of 5 stars Reviewed 23 January 2012

I have been in the Hotel Heritage more than ten times and every the time visit has been a success. The owners and staff are friendly and service is excellent. Rooms are spacious and tidy and the athmosphere is relaxing and nice. More

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BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review
25 January 2012

Thank you very much for your kind comment. We are very delighted to see that you are always at your ease in our hotel. We hope to welcome you for your next stay in our beautiful city of Bruges. More

TorontoTmc
Toronto
2 reviews
1 helpful vote
5 of 5 stars Reviewed 20 January 2012

I travel in Europe twice a year on holidays and I must say you will not be disappointed with this hotel! Helpful staff, perfect location, 2 seconds walk from the main square! Bus stop at the corner to take you to the train station if you want to explore more of Belgium. My room was small but extremely well appointed!... More

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BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review
25 January 2012

Thank your for nice review, especially for your flattering comment about our hotel and the service provided to our guests! We hope to welcome again very soon! More

Ian D
Market Harborough, United Kingdom
2 reviews
1 helpful vote
5 of 5 stars Reviewed 18 January 2012

We have just got back from a weekend stay in the Hotel Heritage and had a lovely time there. The hotel itself is very well decorated and the room we stayed in (deluxe room) had everything you could think off (including an IPad!) and was very luxurious. The spa looked nice but we didn't get a chance to use it!... More

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BackofficeHeritage, Public Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review
25 January 2012

Thank you very much for posting this nice comment. We are very happy to know that you really enjoyed your stay and our amenities! We are looking forward to welcoming you again at Hotel Heritage! More

clambake33
Encinitas CA
Contributor
19 reviews
63 helpful votes
5 of 5 stars Reviewed 17 January 2012

Having traveled around Europe for many years at fine hotels, I have found that at the best hotels it is the staff that often make the difference. This was our first time and Bruges and the kind people at the hotel went out of their way to suggest the best Belgium restaurants (where the locals eat) and walks that the... More

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BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review
25 January 2012

Thank your for having time to post your appreciation about our city, and above all our hotel and services. Our staff is always committed to make each stay pleasant and we are glad that you pointed out those efforts! We look forward to welcoming you again in a near future. More

SRHYorkshire
Halifax, United Kingdom
1 review
4 of 5 stars Reviewed 15 January 2012

The superior room was compact but comfortable and the iPad was a novel touch. Service was friendly and welcoming. Room at the front was noisy on Friday evening so requested a move which was facilitated with no problem. More

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BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review
25 January 2012

Thank you for your comment and your good appreciation for the service provided. We are really sorry that the noisy streets spoiled a little bit your stay. However, we really hope to see you again at our hotel! More

MrDShropshire
Shropshire
Contributor
18 reviews
5 helpful votes
5 of 5 stars Reviewed 14 January 2012

Have stayed here many times and it is always a pleasure to do so! More

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BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review
25 January 2012

Thank you for your kind review and for your loyalty to our hotel! Hope to welcome you once more at Relais & Châteaux Hotel Heritage! More

dudleywysong
Salem, MA
Senior Contributor
24 reviews
19 helpful votes
5 of 5 stars Reviewed 12 January 2012

We spent one night at the Hotel Heritage in Bruges. The hotel is in a great location with wonderful amenities and warmth. The staff was extremely accommodating and went out of their way to make our stay comfortable. It is located about 3 minutes from the main square and near to great shopping and sightseeing. Bruges is a small city... More

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BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this review
25 January 2012

We thank your very much for your comment. We are delighted to see you really enjoyed your moment in our restaurant and generally, your stay in our hotel. We hope you to be able to come back soon in Bruges and will be glad to welcome you again! More

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Hotel Heritage - Relais & Chateaux Also Known As

  • Heritage Hotel Bruges
Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium

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Hotel Heritage - Relais & Chateaux
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