My first impression of the room was that perhaps it looked a tiny bit shabby, but it was ok because we were here for my husband's business trip hence his company was paying for it. Knowing how much the room costed, I probably would have minded a lot more if it came out of my pocket. It was quite clean,... More

when arriving the lobby and the exterior of the hotel looks ok, they did not have my reservation on file they found it the next day where given a room, when walking the carpet and the wood was very noisy, room very small, sound proof very bad can her lot of noise from the window espacially on door maids from... More

This is mid November and the mosquitos still had us for a midnight night feast because we left the window open! The staff seemed surprised but looking at previous reviews mossies are a real feature of this hotel. Apart from that the hotel was good, our room in the newish annexe was clean and quite spacious, the bed very comfortable... More

I stayed at this hotel with my wife and 2yr old son. We booked the room for 6 nights and moved out after the second night. Many of the rooms do not have screens on the windows and are not air conditioned. The rooms are hot and smelly. The first night we opened the window and we were swarmed with... More

We stayed at this hotel in the beautiful city of Ghent at then end of a touring holiday through Germany on our way back to the UK. We've been in Ghent many times before, and the magic of this city makes the decision to return again very easy indeed. There are a few hotels right in the historic heart of... More

We loved the location of this Hotel. It was one block away from the center of everything. The canal boat rides leave from just near the hotel, and the famous Korenmarkt and Grasiel area is a block away. Some rooms have a view of the "Castle of the Counts" or Gravensteen Castle. Our room was very spacious with all the... More

Bad, bad, bad. Threw money away to ruin a trip. Booked a room here because it was one of the few that accomodated a triple. First, there were bedbugs in our room. After first night, all three of us were bitten up and down legs and arms. Second, carpet was filthy, completely stain covered. Over a 4 day stay, staff... More

I stayed with my wife and kids at the Gravensteen for 2 nights. First, the good points. The hotel is in a great location, right across from Gravensteen castle in the older part of the city, which is where most of what you will want to see is located. The staff are professional and helpful, but, while not unfriendly, are... More

The hotel is very well located but the bedroom was a disappointment. It should have been redone some five years ago. The carpet was aged and full of dirty spots. The vent in the bathroom was not working. The toilet flush was often broken with water running on and on. The wall paper was torn and dirty. The sheets had... More