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Holiday Inn Expo


TripAdvisor Popularity Index
#15 of 34 hotels in Ghent
TripAdvisor Traveller Rating
3.5 of 5 stars 42 Reviews
Recommend68% |
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“Did the job nicely” 12 Oct 2009 - CaffTwo
“Solid stay in Ghent” 8 Oct 2009 - BBosworth
Call now to book: 877-270-6397 from HolidayInn.com
Get a great room at a smart price
Avg price for top Ghent hotels = INR7,227
INR6,435* Ibis Gent Centrum Kathedraal 4.0 of 5 stars 77% recommend
*Average prices

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What's Near Holiday Inn Expo

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Top-Rated Nearby Things to Do
Thing to Do Distance Rating
Municipal Museum for Contemporary Art (Stedelijk Museum voor Actuele Kunst) 2.4 mi 3.9 km 4 of 5 stars
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Holiday Inn Expo
Maaltekouter, St Denijs Westrem, 3
Ghent 9051
Belgium
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Traveller Advice on Holiday Inn Expo

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  • Ask a question or view 12 posts on Ghent from this week.
Professional Advice (1)
Title Source
“Holiday Inn Expo” This is Travel
Holiday Inn Expo
Hotel class 4.0 of 5
Maaltekouter, St Denijs Westrem, 3, Ghent 9051, Belgium
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Reviews you can trust

68% Recommend
3.5 of 5 stars 42 reviews
Excellent
12
Very good
14
Average
7
Poor
4
Terrible
5
By trip type
All (42)
Business (8)
Couples (13)
Family (4)
Friends getaway (0)
Solo travel (4)
[ Date ] [ Rating ]
“Did the job nicely”
Save Review
4 of 5 stars
CaffTwo
Devon, UK
12 Oct 2009 | Trip type: Couples

We've just returned from a 2-night stay at this hotel. The purpose of our trip was to attend a wedding so we booked this place largely because of it's location, roughly 10 mins drive from the wedding and reception venues. Having driven through hideous weather from Calais (about 90 mins by car in good conditions) we arrived late on Friday... more

Management response from
genthotelier, General Manager

Dear Tripadvisor member I would like to thank you for all your constructive feedback. I am happy to ready that you have enjoyed your stay with us. I wish to also provide you feedback on the points that, according to your personal rating, prevent us receiving a score 5/5: Our private parking is secured by barriers and the paring rate...

“Solid stay in Ghent”
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3 of 5 stars
BBosworth
Elton Cambs UK
8 Oct 2009 | Trip type: Couples

Ghent is one of the finest cities in Europe, and if you have'nt been then go - you will not be disappointed. Getting into the centre of Ghent has always been difficult but with 2 major renovation projects going on over the next few months (probably much longer), it's a nightmare. Much better to stay on the outskirts - for... more

Management response from
genthotelier, General Manager

Dear Guest Many thanks for your constructive feedback. I am please to read that you have enjoyed your stay with us over the past 10 years! All your feedback will truly help us to improve our service and offerings. Please be informed that we are in the process of making plan for a rooms refurbishment in the future. On behalf...

“A hotel where the manager cares enogh to respond to tripadvisor comments”
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3 of 5 stars
Shelet
Kent, England
13 Sep 2009 | Trip type: Business

Hi Leon, Check in was quick and easy and the girls on the desk very efficient. Got a free wi-fi login upon request, but due to distance from reception, the hardwired ISDN lead in the room was better and enabled me to skype home to the kids. Internal room overlooking the atrium with the restaurant down in the basement, so... more

Management response from
genthotelier, General Manager

Dear Guest Many thanks for your feedback. I was pleased to read that you enjoyed your stay with us and for your comments on the service of our team! We have replaced the juice squeezing machine in the restaurant, as indeed it was making an abnormal noise. With reference to your comment on the remote control: Although the TV entertainment...

“super familyhotel”
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4 of 5 stars
traveller_natty
london
14 Aug 2009 | Trip type: Family

. Super hotel ! We were looking for a comfortable family hotel because we do have 2 little children and we found the Holiday Inn Gent Expo at a very reasonable price !! We got a very tidy spacious family room, looking at the Atrium... very special!! Personnel were very friendly and helpful and they gave us a lot of... more

Management response from
genthotelier, General Manager

Dear Guest Many thanks for your feedback on your recent stay with us. I am happy te read that you have enjoyed our hotel. On behalf of the entire team, I look forward to welcoming you back. Yours faithfully Léon Raaijmaakers General Manager

“Needs improvment...”
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2 of 5 stars
gtravel123
germany
12 Aug 2009 | Trip type: Couples

Check in was ok, room is a bit run down (dirty carpet). Breakfast was good. Hotel is in walking distance to IKEA and Expo only. Although at the end of the world they charge for the parking. Bye the way: We can recommend the restaurant at IKEA :-). more

Management response from
genthotelier, General Manager

Many thanks for your feedback about e.g. the carpet. I am happy to read that you enjoyed our extensive buffet breakfast! Should you have the time to experience our own restaurant, serving Belgian and international cuisine, you are most welcome! Yours sincerely Léon Raaijmaakers General Manager Holiday Inn Gent Expo

“Don't slip up - Get the right package”
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3 of 5 stars
IVANOVERDRAFT
DERBY UK
11 Aug 2009 | Trip type: Couples

We booked online and were attracted by the Euro 300 package for booking ahead for the five nights. With this you get a cheap rate but lose all your money if you change, cancel or don't turn up. It was only after booking that we realised that breakfast is not included but can be added at euro 21 per person,... more

Management response from
genthotelier, General Manager

Dear Guest Many thanks for your feedback. Could you please let me know in which particular room your have been staying in, so we can possibly rectify your feedback on the bath tub? With reference to the room rate; you could have booked the Advance Breakfast rate which would have been the best value for you, so you could have...

“Cheap & Convenient - But with reservations.. and probably not again”
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2 of 5 stars
NikJ
Berkshire, United Kingdom
11 Aug 2009 | Trip type: Family

Stayed at the Holiday Inn for one night - thankfully, as I think that was too much in retrospect. Location: Mentioned before that this is in an expo park, but very handy from the motorway. Signposting from the motorway is very limited, there is a bit of guesswork on the 1-way system, to loop back around to Ikea - the... more

Management response from
genthotelier, General Manager

Dear Guest Many thanks for your constructive comments on our hotel. I was also happy to read that you rated our team as helpful and that you were satisfied with the free internet in the entire hotel. With reference to your comment on the condition of the room, we are in the process of planning a rooms refurbishment! Also to...

“Dancing with monquitoes in the industrial-depresing side of Gent”
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1 of 5 stars
yenny88
Oslo
8 Aug 2009 | Trip type: Business

The hotel is located far from anything interesting unless you want to explore IKEA. The restaurant closes at 10pm and there is no place anywhere around for dinner. Worse, our room's window had been left open and the room was full of mosquitoes, we killed more than 20 (no exaggeration) so had a very unpleasant night. more

Management response from
genthotelier, General Manager

Dear Sir, Madam Thank you for taking the time to report the inconvenience of the mosquitoes in your room. We have a notice on every guest room window advising to keep the window closed, as during summer, mosquitoes might enter the guest room. I can understand that this might have caused you trouble getting to sleep. I would like to...

“Staff were OK...”
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2 of 5 stars
CorkShortbreaker
cork
17 Jul 2009 | Trip type: Couples
1/1 found this review helpful

I agree this is a friendly hotel... they showed some empathy when we arrived after a very stressful trip including getting lost in the parking lot of the neighbour Ikea and the front desk was very helpful in giving us advice about the city. That's about it on the positive side... 10' drive by tram??? Maybe at 3 at night... more

Management response from
genthotelier, General Manager

Many thanks for having taken the time to write this comment. Only in this way we can improve our service. I was pleased to read that you were satisfied with the friendliness of my team and that you have enjoyed Ghent. With reference to the tram to the centre, I am sorry to ready that it took you 30 minutes...

“Great Stay!!!!”
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5 of 5 stars
dewilde
Brussels
1 Jul 2009 | Trip type: Business

I went to the Holiday Inn Ghent Expo last week and had an extremely good experience!!! After my check-in at the reception (with a smile) I went to my room! The room was clean and spacious (nice bathroom). My colleague reserved a table in the Restaunt. The quality of the food & service was perfect and the restaurant gave me... more

Management response from
genthotelier, General Manager

Many thanks for your constructive feedback about our hotel. I was pleased to read that you were satisfied with the service and facilities offered at our hotel. On behalf of the entire team, I look forward to the opportunity of welcoming you again to our hotel. Yours sincerely Léon Raaijmaakers General Manager

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Holiday Inn Expo Also Known As

  • Holiday Inn Ghent
  • Ghent Holiday Inn
Address: Maaltekouter, St Denijs Westrem, 3, Ghent 9051, Belgium