I stayed here for one night, the check in desk was polite and helpful, informing me of the light festival taking place that weekend which I was not aware of. (This was either fortunate or unfortunate due to the non existent crowd control). The hotel is right next to the cathedral in the centre of town, and I found my...
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Many years ago I stayed at this hotel and decided never again but decided due to limited accommodation in Gent to give it another try. It had to have been renovated after all those years..... It has and first impression were - you get what you pay for but fair enough it is a reasonable standard. You can park on...
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Dear Sir,
First of all I would like to thank you for taking the time to write this review. All input is useful for improvement of our standards and quality level.
According to the issues that you have mentioned we have already taken some steps to make sure that in the near future those kinds of problems won’t reproduce themselves...
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I am not giving 5 Stars to this Hotel, just because it is a no frill and simple hotel, but it has a lot to offer. We paid very little (£60 per night inclusive of breakfast) and we were not expecting such good quality hotel!
Highlights - Breakfast is excellent, location is probably the best in town (lovely views onto...
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Dear,
Many thanks for this wonderful review. You have provided me with an excellent new base line Good value for money and definitely recommend it if you are looking for a 4 star hotel at the price of 2!
Many thanks a hope to see you in the future in Ibis Ghent Kathedraal.
Best regards
Bram Maes
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The location is great, in the centre, nearby shops, restaurants and cathedrals. The room is small, but clean. Everyday new towels, shampoo and shower gel is provided, also a hairdryer. Breakfast is okay, different sorts of bread, cereals, fruit, eggs, cheese, marmelade and yoghurt. Simple but okay hotel for a city trip Ghent.
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Dear,
I would like to thank you for providing us with your feedback and comments. As manager it's always super to have positive comments regarding staff and service. This makes there daily surch for improvemend wurthwhile. It's trye that we have a top location in the historical hart of the medieval town of Ghent.
Many thanks a hope to see...
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We went to stay in this hotel in gent after staying in a fairly luxurious, 4 star hotel in Amsterdam so since this was a 2 star it really was a step down. However for a 2 star it was nice. The bed was comfortable. And the room and bathroom were fairly clean. No free in room internet though. (We...
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Dear,
Many thanks for your feedback. It's is super to see that our quality charter is recognized by our customers. This procedure is one of our most important rules as for maintaining a high standard of quality, as for keeping the staff and management alert to quality. Glad that this was honored correctly. Hopefully we will be able to welcome...
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At check-in, the receptionist insistently tried to charge in advance for the stay with no cordialness and hospitality manners. After the room was cleaned the first time, half a dozen hairs were left on the bathroom door, probably from the dirty cleaning cloth. We complained at the reception in the afternoon and were told the housekeepers would only be back...
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Dear,
First off all I would like to thank you for taking the time to share with us true this media your feedback on your stay. Regarding the credit card issues during check-in I only can say that we ask for a credit card garantuee so that you extra's can be charged to your room without any problem during your...
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Hotel average, no coffee or iron in room. Rooms clean and the location is great to see the old city.
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Dear,
Many thanks for positing you comments regarding your stay in the Ibis Ghent St Baafs. It's true as mentioned that we are situated at a 5' walk from all main shopping streets in Ghent and straight in the medieval hart of the town.
Regarding the rooms we have international standards for our brand, the best room on a top...
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We have stayed here before,and would not hesitate to stay here again,Hotel is well situated for all site,s to see,and is not hard to find following the sign,s for hotel,down side is the hotel parking 13 spaces only underneath,slope in is very steep,(risk of grounding front of low slung car,mine just clears)but parking is close by underground again,cheap to park...
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Dear,
Thank you for taking the time to write your review on our hotel. This information helps us in improving on a daily basis our service. The best publicity to have as a general manager of a hotel is to read comments as "We have stayed here before, and would not hesitate to stay here again" and "a great hotel,...
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As with most Ibis hotels, this one provides all that you need for a short stay without unnecessary luxuries. The big bonus is the situation, right in the heart of the old city, close to all of the main sights and the many excellent restaurants. Ghent is not the poor relation of Bruges but a fascinating place in its own...
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Dear,
I would like to thank you for taking the time to write this review. Feedback of a stay has a Hugh contribution towards future results and improvements. Many Thanks. As you have mentioned in your comments is very pleased to see that we respond the full 100% to one of the base lines of the Ibis Brand: best price,...
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the best
very good service.
friendly personnel
great location,
comfortable room clean and neat
the least
cost of breakfast , few hours to take breakfas
what i do not like ? why do i need to write 200 characters for these review?
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Dear,
When your hotel, your staff and your level of service is rated with terms as "the best" - "Very good service" - "friendly personnel" makes it for a general manager very rewarding. The daily effort on keeping a high standard of quality, of looking for improvement makes this more than worthwhile. It's true that we have a top location...
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208 Reviews
339 Reviews
205 Reviews
