I really cannot fault this hotel. Out of our window we could see the cathedral and in the distance the Gravensteen. An excellent location with loads of bars and restaurants in the neighbourhood and in the historic centre with an outdoor pool. You will not find that elsewhere. The room was clean and spatious. If you need a twin bed... More

Nothing to fault. nice and spacious rooms, good food, great service, proper location. what more can one ask for on a vacation trip?? as a first time i thought it was all so very lovely. i would want to visit again and again, so much to see and experience around.

The room was a fair size, clean and quiet. We arrived early, but to our luck the room was available. As always, a warm friendly and service at the reception. The location was spot on, right in the heart of Gent close to lots of restaurants, cafes and 'touristy' sightseeing spots. The car park was a bit tight, but you... More

Excellent location, a bit costy and breakfast not included. Will stay again. Children loved the family area. Room was good size. Was our second stay in this hotel. The reception had to be reminded about giving a present to my 5 year old daughter. Had to pay for car park.

Rooms okay but utilitarian, felt sorry for the waitress who did her best considering that 2 chefs were sick and the other was their first night - oh dear staying in and eating in hotel restaurant was not a good move!

Novotel hotel was in the centre of Gent , very handy for bars,restaurants , sights and shops. The hotel was very clean, room very comfortable and the staff were the friendly and very helpful. My husband and friend cycled while we were there and they had a room for the bikes to be kept safe. Nothing seemed too much trouble... More

Perfect location right by all the tourist sites. Don't be put off by the old looking frontage- the hotel is very modern and well kempt inside. Room was clean and nicely furnished. Our children appreciated the fact that the sofa bed unfolded into 2 separate twin beds instead of the usual double. Very nice! Beds and linens were comfortable. Wi-fi... More

This was the second time I stayed at the Novotel. The room was clean and and had a great view of the city streets. The staff were very helpful. While I didn't have dinner in the hotel, the breakfasts were excellent. I'ts location is perfect being only a short walk from the main sights, restaurants and bars. The only downside... More

Great location for a family weekend in Ghent. Close to the old town and it's lovely restaurants, bars and cafe's. Hotel was clean and the facilities were good - our kids particularly liked the XBox 360 and two Apple Macs in the reception area. This gave us time to sample the Belgian beers from the bar! The staff were freindly... More