I enjoyed my stay in this hotel, the rooms were very large and modern. The fitnesscentre was a highlight of the hotel, especially in the evenings when I wanted to relax. The staff was not bad, not good... but there to provide us with any information we needed. More

On arrival,the reception we were given left a lot to be desired. The only member of staff on duty seemed more interested in his computer than welcoming visitors. We were eventually given a pass to our room & told it was on the first floor, no assistance was offered with luggage etc. On entering the room our first impression was... More

We have just returned from a three night stay at the Floris Hotel. Oh boy - where do we start. Checking in was easy however staff made no effort to welcome us, take our cases or show us to our room. Our allocated room was large but exceedingly basic. The shower curtain and rail were on the floor in a... More

On the plus side, this hotel is only a short distance from the Gare du Midi - in fact the reception staff and even the taxi driver thought that we - two lady pensioners - should drag our heavy cases all the way on the rough cobbles in a not very salubrious area. We had booked two single beds only... More

Visited this hotel on a trip in the last fews days with a group. The hotel is idealy located a few (7-8)mins walk from La Grand Place, and most of centre is easily accesed from here. Any private parking is limited, dropping off anywhere near is a nightmare it can be done but usually blocking the narrow roadway. The reception... More

Stayed at this hotel from 10 - 12 November 2011, hotel is pleasant enough, nice big rooms, breakfast OK, you can get scrambled eggs and bacon if you don't want the continental one, quiet enough even though we were in one of the rooms on the main street side. I think the area which the hotel is in is not... More

Although the rooms were comfortable, the air conditioning was out of action, there were no tea or coffee facilities in the room, the crockery at breakfast was dirty and the food wasn't up to standard. Only some of the staff were helpful. For instance, when enquiring about the safe in the room, we were told "if it does not work,... More

Stayed here on a business trip to Brussels. It is within easy (7mins) walking distance of Gare du Midi, for the Eurostar, but unless you are very confident on the unfamiliar streets of foreign cities, and have a detailed map, don't walk from the station at night. Get the pré-metro to Annessens (two stops) and it is 200m from the... More

I suffered from 10 bed bug bites so e-mailed the hotel when i got home, to give them a chance to acknowledge the problem; but received no response. The roof leaked during a rainfall which lasted all night. It needed multiple bath towels to soak up the metre wide puddle. Arrived at breakfast 30 minutes before the end of service... More