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Floris Louise

4.0 of 5
59-61 Rue de la Concorde, Brussels 1000, Belgium
Hotel amenities
Ranked #126 of 210 hotels in Brussels
3.0 of 5 stars 174 Reviews
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174 reviews from our community

    Trip type
Traveller rating
    31
    68
    38
    17
    20
Date Rating
justine d
manchester
1 review
4 of 5 stars Reviewed 20 January 2012

i stayed here in december with my friend and from the moment we entered the hotel i felt like i was home. The rooms are very cosy and lovely! we loved the bar area it helped us to relax after a day sight-seeing the city! all in all a good hotel, just need some updating. we can't wait to come... More

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Stephanie Croes, Guest Relations Manager at Floris Louise, responded to this review
24 January 2012

Dear Justine, thank you for taking the time to write a review about your stay in our hotel! We are absolutely thrilled to read that you felt at home and have enjoyed your stay. Don't hesitate to contact us when you're planning your next visit ... We already look forward to welcoming you again. More

Maddi L
Rome, Italy
1 review
1 helpful vote
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

I have to be honest, when I booked this hotel I didn't do much research, and then went on this website and saw so many bad reviews. I became very nervous to stay here. However, upon arrival, we were pleasantly surprised. 1) The outside is a lot older than the picture, however it is not falling apart as others have... More

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Stephanie Croes, Guest Relations Manager at Floris Louise, responded to this review
24 January 2012

Dear Maddi, thank you for taking the time to write a realistic review about our hotel! It pleases us to read you had an enjoyable stay. The Floris Louise indeed offers spacious rooms by European standards and has a delicious breakfast available with warm eggs & bacon to kick start your day with! We look forward to welcoming you again... More

guxabi
vilnius
Contributor
13 reviews
1 of 5 stars Reviewed 26 October 2011

Surprise when we arrive and they told us that some rooms of the hotel are closed and we have to move to another hotel. Another hotel was very far and as we were by car they asked us to go by my car after refuse and small discussion they asked for a taxi. Arrived to the another hotel, 3 star,... More

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avarver
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1 of 5 stars Reviewed 27 September 2011

It was the worst 4 star hotel ever seen. The building is ready to fall, not clean and the personnel never smiles !!! More

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Stephanie Croes, Guest Relations Manager at Floris Louise, responded to this review
24 January 2012

Dear, thanks for taking the time and post some words about your stay however needless to say this leaves us with a bad feeling and we truly have our doubts whether this review is realistic; 1. The building is NOT ready to fall 2. The hotel is clean and our staff DOES smile :-) hence other reviews! More

trips795
Lisbon, Portugal
1 review
1 of 5 stars Reviewed 1 June 2011

I stayed in this hotel one night and woke up bitten. I even saw a bedbug crawling in the bed. I didn't complain at checking out since I was in a hurry for a meeting and the situation didn't appear so serious at that moment... I just thought to myself: this one, never again. In the next couple of days... More

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Richard Gale, Director of Sales at Floris Louise, responded to this review
6 July 2011

First of all thank you for taking time to post a review. I have personally been in communication with you several times since your stay. We have come to an agreement on how to recompense you for the unfortunate incident. We did have the one incident of Cimicidae in your room. The person staying before you was probably the person... More

German_Guy_2
Muenster, Germany
Reviewer
3 reviews
2 of 5 stars Reviewed 19 February 2011

I had documents put on the desk. IN the morning, I saw water dripping on my papers. I got out my flashlight (the room was very dark) and founf, the water was coming from the ceiling. I talked to the staff about this problem and so got a little late for my meeting. Being in a hurrry, I forgot my... More

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Annushka2011
London, United Kingdom
1 review
1 of 5 stars Reviewed 11 January 2011

4 stars?! Great location but so cold I had to sleep in my clothes. Bathroom literally falling apart (toilet flush coming off the wall). Unfriendly unhelpful staff. Breakfast pretty grim - well cooked scrambled eggs but stone cold! More

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oztraveller042
Queensland
Reviewer
5 reviews
3 helpful votes
2 of 5 stars Reviewed 5 January 2011

Reasonable location - close to shops, trains and buses. Reception staff were helpful; however no tourist information was available apart from a small photocopied map. We arrived before lunch and were allocated a room on street level, the view being the road. There were large fresh stains on the carpet and the bathroom was not clean. Breakfast was sparse -... More

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PKa
Helsinki, Finland
Contributor
17 reviews
26 helpful votes
3 of 5 stars Reviewed 3 December 2010

Stayed here for 2 nights in November. My room was large and clean. I must admit that room was sort of tired and in dire need of renovation. Bahtroom was nice with big bath tub but again, could use some fixing. Water pressure was nice and all the bathroom ameneties were topped up everday. TV was oldstyle TV, and only... More

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emilieEpsom
Epsom, United Kingdom
1 review
3 of 5 stars Reviewed 21 October 2010

We thought it was a good hotel. A bit small and a little falling apart. The hotel is in need of refurbishment. The location was great and it was really easy to get to the town centre on foot, it took about 20 minutes but the walk was really pleasant. The breakfast was also good. Although the hotel was good... More

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Floris Louise Also Known As

  • Floris Louise Hotel Brussels
  • Floris Louise Brussels
Address: 59-61 Rue de la Concorde, Brussels 1000, Belgium

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