Everything is clean and functioning property. Bathrobes unusually large and comfortable but the rooms are small. Booking through an online service the weekend rate was very convenient (but in Bruxelles hotel prices drop during the weekend anyway). Breakfast, good but non exceptional, was extravagantly expensive. Walk out and go to a patisserie.
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Dear guest
We would like to thank you for your feedback about your stay on Tripadvisor.
We are glad to hear you appreciated our location and that our services met your expectations.
To stay informed about our various promotional offers, we propose you to check our website and our reservation service stays at your disposal for any further information.
Looking...
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I stayed at Le Chatelain for three nights in December, 2011 while having my business trip to Brussels.
Even though the price for the stay was pretty high, I had chosen Le Chatelain because it has a very convenient location. The room was clean and quiet.
Even though I did not use a bar in my room at all, I...
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Dear guest,
First of all, I would like to thank you for your feedback on Tripadvisor,
We have taken carefully note of your comments concerning the minibar and we have forwarded the message to the Manager of the concerning department.
Despite your disappointment, we hope you will give us the chance to prove you that comments like yours are taken...
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We stayed three nights in this hotel and it was excellent. From the moment we arrived the staff were friendly, smiling and helpful and spoke perfect English. We were a little early for check in but this was no problem and we were shown through to the bar whilst they checked if our room was ready and it a short...
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Dear guest
We would like to thank you for your feedback about your stay on Tripadvisor.
We are glad to hear you appreciated our location and that our services met your expectations.
To stay informed about our various promotional offers, we propose you to check our website and our reservation service stays at your disposal for any further information.
Looking...
More
I stayed at Le Chatelain from the 4th till the 10th of December for business and had a great time. The accomodation was really great, modern and clean. The hotel staff are were very friendly and accomodating. No complaints at all.
Wi-Fi is available (excellent reception) in the hotel lobby.
The location is good too. Lots of restaurants within 5...
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Dear guest
We would like to thank you for having taken the time to share your experience on Tripadvisor.
We are pleased to hear that our services met your expectations and you appreciated our staff and our rooms.
Looking forward to welcoming you back at Hotel le Châtelain on your next stay in Brussels.
Best Regards,
Victor Camhis
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Very nice and clean hotel in good place you are not totaly in centrum but i think it is not bad becouse brussel is very fast city and this hotel is has very good place....
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Dear guest,
I would like to thank you for your review on Tripadvisor.
We are pleased to hear that our hotel met your expectations and that you enjoyed our location.
To be informed about the different promotion, do not hesitate to visit our website. If you still have any other question, we are at your disposal.
Looking forward to welcoming...
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On a recent visit to Brussels, my wife and I stayed at Le Chatelain on the advice of our niece, a Brussels resident.
What a fantastic hotel.
For the price of a room at most hotels, you get everything in this all suite hotel. A bedroom, full living area and an enormous bathroom, plus tea/coffee making, fridge..,. the lot.
But...
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Dear Guest,
We would like to thank you for your feedback about your stay on Tripadvisor.
We are glad to hear you appreciated our location and our room.
To stay informed about our various promotional offers, we propose you to check our website and our reservation service stays at your disposal for any further information
Looking forward to welcoming you...
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I have stayed at the Chatelain many times, and I am finally prompted to share a feeling that has been nagging at me and which will prompt me to look elsewhere when I go to Brussels. While the hotel is "nice," it is very medicore choice for business travel. From the poor wireless to the very narrow tub bottoms that...
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Dear Guest,
We would like to thank you for having taken the time to inform us about your experience in our hotel and we regret to hear that the service was not at your satisfaction.
We have taken carefully note of your comments concerning your room and the internet connection that we have forwarded to the Manager of the concerning...
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We stayed here for a weekend to visit friends in Brussels. The hotel does good weekend deals as it seems to be mainly set up for business travellers. The location is good, near shopping on Avenue Louise and near restaurants/bars in Chatelain. We were upgraded to an executive room on arrival, and our room was ready when we arrived from...
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Dear guest,
First of all, we would like to thank you to post a review on tripadvisor.
We are pleased to hear that our services met your expectations and that you enjoyed our location, our friendly staff and our rooms.
Looking forward to welcoming you back at Le Châtelain Boutique Hotel.
Best regards
Victor Camhis
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We stayed at Le Chatalain for a long weekend at the end of September. We took a cab from the airport (45 Euro during rush hour) and were pleased with the immediate greeting by the front of house staff and the cleanliness / appearance of the lobby. Check-in was efficient. Our room was very spacious for European standards with a...
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Dear guest,
We would like to thank you for posting a review on Tripadvisor and we regret to hear that the service was not at your satisfaction.
Your remarks have been forwarded to the Manager of the concerning departments and an internal investigation has been done.
Please do not hesitate to contact the Management Office if you have any other...
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Same conclusion, not 5 stars worth. In a 5 star I would expect a turn down service, a welcome note and/or a small attention upon arrival, a separate shower, more than one large towel in the bathroom, wider choice of quality amenities, efficient housekeeping, staff that know a bit of English (nobody in the hotel knew what the word blanket...
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Reviewed 14 June 2011
Dear Guest,
I would like to thank you for your feedback on Tripadvisor and I regret to hear that the service didn’t meet your expectations.
I personally forwarded your remarks to the Manager of the concerning departments and an internal investigation has been done.
As I am not able to have a direct contact with you, may I ask to...
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