One of the most difficult things a chain of hotels is to maintain consistency in all hotels in chain, have to admit you've managed to surprise me and after a perfect experience at Philadelphia was delighted to learn you have saved on the level of service and quality. The hotel's location is perfect, just opposite the main railway station of... More

Gem of a hotel in excellent location in otherwise super crowded and tourist ridden Brussels. A welcome touch of Le Meridien in a city which has become a bazaar. A few minutes walk to Grand Place, Galleries, Museums and much nicer Sablon area.

The hotel was at capacity, and although there were many new staff at the front desk they were extremely friendly and helpful once you were there in front of them in person. The telephone service was terrible, multiple redirects and holds when you would try to call reception. I was caught in Brussels during the baggage handlers strike, so without... More

Had a wonderfully updated suite that overlooked the square. Rooms and common area were clean and smelled fresh. The staff was very friendly and the concierge very helpful with directions and recommendations. Various subway and street trains were within walking distance which made it easy to get around the city. The rooms had dark curtains which made it eat to... More

Clean, friendly, and soft beds. Not what you typically find in Europe. After a week in Paris, we love our decision to stay here and visit the city. The Grand Place is beautiful and right out the back door of the Hotel. Restaurants are everywhere and the city tour bus starts down the block.

+ Location. In city center and right next to a train station + Luxurious + Reception staff friendly + Good quality internet (though fairly expensive) + Room service quick and food well prepared + Apples available at the bar (if all one needs is a small b'fast) - No power sockets at the bed side and slightly off the working... More

I only stayed here one night, but it is a great hotel. The location is extremely convenient to lots of sites, shops, and restaurants. The hotel staff was very warm, friendly, and very efficient. The rooms were large and clean. There was plenty of space to spread out and fit our luggage. The toilet is in a separate location from... More

From check in to check out this hotel was a delight. Alexandra gave us a very warm welcome and checked us in very efficiently. The location is fabulous, easy access from the station, even with large suitcases. Just behind is the grand place and lots of restaurants and cafes. We dined at Cafe Divina both nights. We had breakfast at... More

Directly opposite Central Station which is one stop from Gare du Midi, the station for Thalys and Eurostar. Travel to central station is free on your Thalys and Eurostar ticket. Excellent room with all facilities(4th floor which I believe is recently renovated) Bathroom with separate shower good. High quality bed. The windows are standard not open so it is A/C... More