I stayed at the hotel Ustel in Brussels when on a business trip. After having read the reviews I wondered why my secretary booked this hotel but after arriving I soon realised that there was nothing to worry about. The hotel is just fine. Good, clean, spacey room, very large bathroom with shower and bath, lots of hot water, quiet... more

Yep, this felt very much like staying in the ghetto. The people in this area did not seem to take kindly to tourists, they stared at us constantly and we felt very uncomfortable and threatened at times. As for the hotel itself, HORRIBLE staff at the desk. They were very rude and made us wonder if they actually wanted customers... more

3 star no way , poor breakfast, room was unmade from previous occupant on allocation, bar facilties were non exsistant although there was a bar area, in a very (trying not to offend anyone here)turkish/north african area , where we felt ill at ease to say the least, to reach the city centre wasa 15 minute walk through hoards of... more

We booked blindly online for a 3 Star hotel through Hotwire. For the most part, I trusted the rating having had much success in the past. We arrived to Lemonier Station of Brussels, which in itself is a nightmare. We arrive to the street level which resemebled the streets of Baghdad. Muslim men everywhere, all staring at me (female) and... more

Please do not stay at this "hotel". First off, the location is shady. If you are female, do not walk through this area alone. The hotel itself is horrible. The staff is beyond rude and the rooms are just plain disgusting. After pulling back the blanket that was full of holes, I saw the sheets that were covered in unknown... more

After reading the reviews about this hotel, I was rather worried about staying here. The staff at reception were very helpful and our room was spotlessly clean, fresh towels every day and linen changed. I would stay here again. The hotel is convenient for the trams, which is only two stops from the city center, and for the Garre de... more

We stayed in this hotel for 3 nights while visiting Belgium. The location is great. It is less than a 10-min walk (very easy with your luggage) from the Midi station of Brussels, where you can take trains to go to Bruges or Ghent. Also, it is about 15-20 min to walk to the Grand Place, which is not bad... more

We ended up here in this 3* hotel, because our original booked hotel had overbooked. This hotel was filthy, smelly, and hot. The tiles on the floor were chipped and broken. Found a dirty used hanky under one of the pillows. Doubtful that the bedding had been changed. Bed cover had cigarette burns on it, was old and worn, pillows... more

I spent 3 nights at the Ustel last NYE. The Hotel is very close to Gare Du Nord (5' walk) and also a very nice walkable distance to Grand Place (15' stroll?). I was taken aback with Grand Place so I didn't venture any fruther afield hence didn't use metro etc. I always walked everywhere so the hotel was ideally... more