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Citadines Brussels Sainte-Catherine

3.0 of 5
51 quai au Bois a Bruler, Brussels 1000, Belgium
Hotel amenities
Ranked #83 of 210 hotels in Brussels
3.5 of 5 stars 194 Reviews
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194 reviews from our community

    Trip type
Traveller rating
    39
    77
    50
    16
    12
Date Rating
stoa
Reykjavik, Iceland
Senior Contributor
23 reviews
24 helpful votes
2 of 5 stars Reviewed 1 February 2012

To be fair I'll start with the best parts: -The Citadines hotel has a great location and for that reason alone I might even consider staying there again. -My room was nicely located with a corner window on the 3rd floor, with a lovely view over the square. This, however, was the only good thing about my room (and ment... More

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Ajia
St louis
Senior Reviewer
8 reviews
15 helpful votes
4 of 5 stars Reviewed 20 January 2012

These rooms are great if traveling with a family. We got a suite so there was a separate living and separate bedroom for the kid to sleep while the parents unwind, with a kitchen for kid food and parental beverages (see the Carrefour located around the corner). The trip started off horrible with the noisy renovations, but management went out... More

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STEVE-from-Oregon
Bend, Oregon
Senior Reviewer
9 reviews
2 helpful votes
1 of 5 stars Reviewed 12 January 2012

I found this hotel in Rick Steves' Amsterdam Bruges/Brussels Book and made our reservation on May 14th for a stay in late Sept. I chose it specifically because of the Parking Garage available for our rental car, and the 3 triangle Rating by RS. Upon arrival, we drove in circles for several hours around the general vacinity of the Hotel,... More

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ecd3007
Paris, France
Senior Contributor
28 reviews
6 helpful votes
3 of 5 stars Reviewed 12 January 2012

Booked this hotel with friends at the last minute. Quite ok but not the best. Conveniently located. Rooms are like little apartments ideal if you're on a budget. More

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3stars1wish
Winnipeg, Canada
Senior Contributor
41 reviews
22 helpful votes
5 of 5 stars Reviewed 16 December 2011

The aparthotels were not only close to a metro stop, but within walking distance to the main attractions of the city. The aparthotels situated in the Ste. Catherines area are right in the restaurant area (which is a little pricey) offering numerous dining options for that special night out! There are also, grocery stores, bakeries, cheese shops, take out, supposedly... More

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Christopoulos
Athens, Greece
Senior Reviewer
7 reviews
2 helpful votes
5 of 5 stars Reviewed 15 November 2011

The hotel was a great experience. I had the room 1305 for a night. It was a very big clean and very well equipped apartment. The staff was very helpful and kind. The location is perfect, it is very close to the city centre and the metro station is exactly next to the hotel. I will definitely visit this hotel... More

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DeliaTimisoara
Timisoara
Reviewer
5 reviews
5 helpful votes
3 of 5 stars Reviewed 12 November 2011

The good things about this hotel are the fact that is well situated (around 10 min walk from Grand Place) the room and bathroom were clean, you have a free of charge coffee and tea machine in the lobby. Generally, if you are not too picky it was ok. The not so good things were that .... i had a... More

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mmmanuel88
Alkmaar, The Netherlands
Senior Reviewer
6 reviews
4 helpful votes
3 of 5 stars Reviewed 18 October 2011
1
person found this review helpful

Stayed in this hotel for 2 nights for a weekend with 3 friends. When we arrived we thought it was quite strange that the slide doors of the entrance did not open, we had to ring to enter and it was during daytime not after midnight, so it didn't felt very welcoming. The lobby has a small lounge area with... More

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Benoit SCHIETECAT, General Manager at Citadines Brussels Sainte-Catherine, responded to this review
26 October 2011

Hello, Thank you for taking the time to give us your feedback on TripAdvisor. About the entrance door, we keep it closed at any time for our residents' safety. The door can be easily open with the key of the room or while belling and our receptionists are present to open the door, as in your case. Then, we are... More

daft-duck50
dublin
Senior Contributor
27 reviews
26 helpful votes
3 of 5 stars Reviewed 13 October 2011
1
person found this review helpful

stayed at the hotel 5 nights, 18/08/11.-23/08/11.hotel location is fantastic, in a quiet square in St catherine,room i was given was at the back of hotel overlooking a lovely courtyard with a nice water feature,room was large,very old fashioned,clean and well equiped, bed was ok , slept ok.bathroom was fine,you have to clean your own room which i though was... More

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Hellnar
Paris
Contributor
13 reviews
3 helpful votes
3 of 5 stars Reviewed 23 September 2011
1
person found this review helpful

We choose this residence because it is very well situated on the nice place "Sainte Catherine", not far from the old centre and very convenient for the metro (nearest station two minutes far from the Citadines!. Apart from this, the staff was very unpleasant : neither friendly, nor polite. The room was old, the carpet really need to be changed... More

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Benoit SCHIETECAT, General Manager at Citadines Brussels Sainte-Catherine, responded to this review
26 October 2011

Hello, It was a great pleasure having you stay at Citadines Sainte-Catherine Brussels and I thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can... More

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