Having spent much time searching the Eurostar's Hotel offerings I settled on the Stephanie for a night stop over for Business in brussels and I was so glad I did. The service from all staff was exceptional especially the reception team who spoke perfect English and couldnt help enough! I am one weary traveller who hates the possibility of not... more

Because I travel a lot on business it really makes a difference if the hotel is comfortable and make me feel right at home. Bristol did exactly that. I got a beautiful room on the 10th floor with a huge terrace overlooking the city. Mind you that I booked a regular room, nothing fancy. Both, room an dthe bathroom were... more

We stayed here 6 nights. The Good -- The room was large and clean. The bathroom was excellent with two sinks, a bath, and separate shower stall. The toilet and a small sink were in a small separate room. Hotel staff were courteous, friendly, and mostly helpful. The Bad -- No room service on weekends. Restaurant closed on weekends. Minimal... more

we booked the Bristol Stephanie back in March for 3 nights in May. On arrival (quite tired after a long week and looking forward to a Romantic weekend), we were told by the member of staff that he did not have a room for us because they were overbooked due to a big group that had just checked in. Now... more

Just returned from a two-night stay at the Hotel Bristol Stephanie. The rooms are very pretty and the bathroom is nice but I would not stay at this hotel again. It is more suited for a business trip, not a family vacation. The hotel is impersonal; the desk clerk upon arrival told me that the adjoining rooms we reserved (we... more

I booked a 4 night stay here through the hotel's website. When we got there, they said our name was not found in their system. So i gave the confirmation number they emailed me, only to be told that their confirmation numbers are more digits, and that can't be from them. They said they'd 'call the manager'. 20 min. later... more

We decided to go to Brussels to surprise my partner for his 30th birthday. The party consisted of 4 members (2 female, 2 male) aged between 29 and 35. Before I talk about the Hotel, let me just say that we all found Brussels to be a great city break and would go back there again in an instant! What... more

When you are booking a room at the last minute, you never quite know how the luck of the draw will go... and I can tell you the draw went well this time! Transport: Perhaps it seems odd to be catching public transport to a 5 star hotel, but my aspirations to live the five star lifestyle are not matched... more

We are just back from Bristol Stephanie and had a lovely stay. The hotel was great value at only EUR 99 per night. If it had been much more expensive I would not have thought it good value as the decor was very traditional/old fashioned. I wouldn't call it a 5 star, more 4 star in terms of accomodation but... more