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All 45 The Hague hotels »

Carlton Ambassador Hotel

4.0 of 5
Sophialaan 2, The Hague 2514 JP, The Netherlands
Hotel amenities
Carlton Ambassador Hotel
Ranked #8 of 45 hotels in The Hague
4.5 of 5 stars 82 Reviews
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82 reviews from our community

    Trip type
Traveller rating
    50
    22
    7
    1
    2
Date Rating
Boulder, Colorado
Senior Contributor
25 reviews 25 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 9 May 2012

Our first staff experience was not positive-he seemed confused and was not helpful with bags, room, parking questions etc etc. Once we arrived in the room, he called to say for 40 euros more we could have a bigger room (the company was paying so we weren't sure how to go about that). The rest of the staff was friendly... More

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Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 April 2012

When our taxi pulled up to the hotel at 930 in the morning, the staff immediately walked out, greeted us and took our bags inside. When we got to the counter our room keys were laid out with our confirmations. That service was typical the entire week I was there - amazing! The bath tubs and daily delivery of bath... More

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Hong Kong, China
Top Contributor
90 reviews 90 reviews
Reviews in 50 cities Reviews in 50 cities
390 helpful votes 390 helpful votes
4 of 5 stars Reviewed 22 April 2012
1
person found this review helpful

The hotel is located in a quiet area of the town, ut walkable to the centre in 10 minutes. There are also trams and bus nearby but sufficently far from those trafficn noise. The hotel staff are friendly and I got early check-in around 8am. The breakfast was far too expensive (over 23 Euros) and I did not try. The... More

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See 5 more reviews by JKWD for The Hague
Amsterdam
Senior Contributor
33 reviews 33 reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 13 April 2012

We stayed at this hotel as a family. Hotel personnel were very friendly and accommodating, but some did not really know how to deal with a young child. For example, the baby bed provided was set up in an unsafe way and when we asked where we could change the baby after having checked out, we were directed to the... More

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London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 30 March 2012
1
person found this review helpful

I arranged for a group of 20 to stay at this hotel on business in late January with an evening buffet dinner. The hotel staff were extremely friendly and accommodating in the run up to the event and responded very quickly to any query. During our stay, the staff were very friendly and attentive - regardless of whether I had... More

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Michigan
Senior Contributor
47 reviews 47 reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 22 March 2012
1
person found this review helpful

I knew this was going to be a great experience when I walked in the door at 10:00, fresh from a trans-Atlantic flight, and was greeted with a smile and a room waiting. The hotel is a very short distance from the Central Station and conveniently located to many of the places you'd want to visit in The Hague. The... More

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Arwin Paulides, General Manager at Carlton Ambassador Hotel, responded to this review
28 March 2012

Dear Guest, Thank you so much for your wonderful review, we really appreciate that you have taken the time to share your experiences with other travelers. We are very pleased to read that you have enjoyed your stay and our service. We are already looking forward to welcoming you again in the future. With kind regards, Arwin Paulides - General... More

Sacramento, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 March 2012
1
person found this review helpful

This hotel excels in ambiance and service. The hotel is in the midst of the embassy district, and reflects the splendor of a bygone era. The rooms are tastefully furnished and decorated. The front desk staff are friendly and helpful and speak more languages than a Berlitz instructor. The restaurant is surprisingly good and is an excellent alternative to "dining... More

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Arwin Paulides, General Manager at Carlton Ambassador Hotel, responded to this review
28 March 2012

Dear Guest, Thank you ever so much for this lovely review, which we have obviously shared with our entire team. Our Chef was especially delighted with your comments on our restaurant! We truly appreciate your recommendation for our service and ambiance. Thank you! With kind regards, Arwin Paulides - General Manager More

Cardiff, United Kingdom
Senior Contributor
44 reviews 44 reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 23 February 2012

I like this hotel and it is my second time here. The reception although small gives a warm welcome and there are newspapers and an apple should you wish. On this occassion I was given a voucher for a glass of champagne which was 'real' and most welcome. The rooms are nice but mine showed signs of wear but was... More

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Arwin Paulides, General Manager at Carlton Ambassador Hotel, responded to this review
28 March 2012

Dear Guest, We would like to thank you for your lovely review and your recommendation. We are pleased to read that you have enjoyed your stay, our restaurant and our Champagne treat. If you ever return to The Hague and in that case hopefully also to our hotel, please inform us of your preferences with regards to your bed and... More

1 review
4 of 5 stars Reviewed 22 February 2012

Nicely situated hotel with a very classical interior. Nice bed and friendly staff. Limited on-site parking available, but plenty of paid space on the roads around the hotel. Based on my single night stay, this seems like a low-risk option if you're looking for a place in The Hague. More

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Washington DC, District of Columbia
Top Contributor
143 reviews 143 reviews
Reviews in 52 cities Reviews in 52 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 19 February 2012

I stayed at this hotel for a week while I was in The Hague on business and found it very comfortable and quiet. What I liked best was the very comfortable bed, strong hot shower, iPod speakers, espresso machine in the room, and the friendly service. The hotel provides free wifi with a comfortable desk, which made working from the... More

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See 7 more reviews by trvladdict for The Hague
Arwin Paulides, General Manager at Carlton Ambassador Hotel, responded to this review
28 March 2012

Dear Guest, Thank you for taking the time to write a review on Tripadvisor and for your lovely comments about our hotel rooms and service. Your remarks with regards to our housekeeping department and room service menu are very valuable and will definitely help us to further improve our service. We sincerely hope to be able to welcome you again... More

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Additional Information about Carlton Ambassador Hotel

  • Hotel Carlton Ambassador
  • Carlton Ambassador The Hague
Address: Sophialaan 2, The Hague 2514 JP, The Netherlands
Price range (per night):* INR6,136 - 12,609

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Carlton Ambassador Hotel
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