Helpful at the reception and flexible with extending the rooms. Good service and excelent breakfast. The management is doing their best to keep their hotel running even with temporary lack of personnel. Excellent location at the shopping centrum of Rotterdam more

Having been forced to book a night in this hotel by Airmiles after booking two return flights from MAN to AMS (that's another story) I was hoping for a basic level of service, unfortunately this hotel did not provide it. From first appearance, this hotel just looks tired, old fashioned and passé. There is little attention to detail in terms... more

Do not stay here if you value your life! How can you possibly rate a hotel that should have been bulldozed 25 years ago??? I have never stayed in any place including youth camps that would rate as badly as this place. Filthy, stinks, buidling itself is falling apart as are many of the room facilities. Dangerous in many ways... more

Our tour group stayed for 3 nights in April '09. We didn't receive our accommodation details until very late in the proceedings (read 'too late to change') and we were more than a little worried after reading the reviews here. The 'good' news is that it is not as bad as the worst of the review comments but the bad... more

The location of this hotel is nearby the shopping area and night clubs (very noisy by night time), but there are too many negative sides of the hotel to recommend it to anyone. We stayed in a triple room for six nights. The first night we stayed in a room with several broken lamps and a bath tube with only... more

hotel is in need of a big refurb and is located on the main clubbing street of rotterdam which hosts around 4 clubs in a very small area. i could not open my bedroom window due to the air conditioning units and the loud music from the clubs which went on until around 4am. the good points, free internet access... more

I have never experienced anything dirstiest and smelliest in my life. In addition to this, for 2 nights drunk neighbors kept me awake shouting at 3 am in the morning for hours, nobody from reception told them to shut up. Breakfast buffet was dirty, filthy pottery, used glasses. The toilet was disgusting, like the rest of the room, with rusty... more

I urge you not to stay here as you will certainly get bed bugs as I did. I stayed in Rotterdam for one week and on the last night had to transfer to a new hotel. I chose this one for the price, bad decision. Although the location was ideal, when I arrived I was very disgusted. Very dirty, smelling... more

What a pile !! There were 8 of us contracting in rotterdam, we had to take this hotel because everything else was booked. We stayed for 11 days it was like fawlty towers, here are the problems; the whole hotel is filthy. mice runnung around the breakfast room (probably trying to get out) Not only being locked out of our... more