nice hotel on the outsirts of haarlem very clean but a bit dated .if you up grade to the deluxe rooms it come's with a free mini bar and snacks .buses pass hotel to town takes five minutes ,food not that great at b/fast or evening meals so room only will suit most .

Just returned from business trip. Stayed in a deluxe room - more than enough space. Just as the photos on website. Bathroom brand new and sparkling clean, no bathtub so lovely large rain shower. Superking sized bed. Thought the bed was a little on the soft side but i prefer a firm mattress. Lighting was a bit odd as only... More

We stayed here in June, fantastic, Upgraded for £11 per night to executive room , well worth it. Some reviews we read not good, thank goodness that we ignored them, we couldn't fault the hotel in any way. Staff extremely friendly & helpful Will definitely stay at this hotel again

Lovely quaint little shopping district. Hotel is just beautiful, superior suite the tops, very comfortable and very tastefully decorated. Clean, serviced twice a day,very helpful and knowledgeable staff and a Whisky Bar with over 100 of the best single malts available. Wow even with the full on Scottish tartan theme! Breakfast was a delight and so was everything else.

Had a very short stay here. Hotel rooms are a bit dated, and unmodern. Beakfasr was not included in the price for an executive room wich was a bit suprising. I also think the breakfast was to expensive. The staff was amazing, very nice, serviceminded, and happy. The bed was very comfortable, and location great. Will definatly be back, but... More

We stayed at the hotel in May 2013 with two babies, so the direct access from the underground public parking, a big room and the restaurant open all day were well appreciated. very nice and helpful personnel. Very good breakfast. Hotel is well located just by the city center in a nice calm area. Decoration of the rooms and of... More

I am compelled to write this review as i was the recipient of excellent customer service. I am a frequent business traveller and am used to this kind of hotel. I arrived just in time for dinner on Sunday evening staying four nights. I ordered a chicken caesar salad. The dish presented was nothing like a chicken caesar salad consisting... More

We retirees enjoyed a wonderful 3-day visit to Haarlem & a good part of our pleasure was the fine accomodations at Carlton Square. The room was very clean & since the weather was sunny, we enjoyed the balcony. All the staff was very helpful, particularly Irene, who guided us through all the complexities -- and fun -- of Queen's Day.... More

We needed to be at the State House at 7.15 in the morning so decided to spent the night in this hotel. The hotel has an American feeling to it thanks to the carpets, abundant wood, stained glass and a whiskey bar. The 'superior room' turned out to be ok and newly refurbished. Clean bathroom (with bath for additional 9.50... More