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Hotel Amsterdam - De Roode Leeuw


Hotel class 4.0 of 5
Damrak 93-94, Amsterdam 1012 LP, The Netherlands
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Reviews you can trust

83% Recommend
4.0 of 5 stars 244 reviews
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All (244)
[ Date ] [ Rating ]
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4 of 5 stars
simplesimon70   4 contributions
Manchester
1 Feb 2010 | Trip type: Couples

I only booked this hotel above the others of similar price because the management had bothered to answer to reviews on this site. Upon arriving, the hotel was centrally located a convenient 5 minute walk from Central rail station up one of the main streets. The street itself was one of the noisier, dirty streets with trams & cars passing... more

Management response from
De_Roode_Leeuw, General Manager

We thank you for your review which describes our property and surroundings so well. Not only are we updating our property constantly (10 new bathrooms are ready next month) but also the city has a prestigious project to turn our street (Damrak) into a nicer street with a higher quality of shops and hotels. A first step has been taken...

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4 of 5 stars
altforrognan   3 contributions
Oslo
13 Jan 2010 | Trip type: Couples

I was staying in Hotel Amsterdam - De Roode Leeuw for four nights during christmas time, it was a birthday present for my boyfriend. I chose Hotel Amsterdam because of the location, and I must say that I loved it! It was walking distance to everything, except for the Hard Rock Café. The rooms were average, I thought the bathroom... more

Management response from
De_Roode_Leeuw, General Manager

Thank you for posting your review. It was a pleasure to learn that our staff met your expectations. So we hope that this was the right birthday present for you. Yes, our location is about the best in town and we promise to everybody that we are going to change the bathroom doors when we start renovating rooms. We hope...

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5 of 5 stars
MennoNetherlands   1 contribution
Netherlands
7 Jan 2010 | Trip type: Business, Solo travel

A very nice hotel, in the centre of Amsterdam, the place to be. The most important shops and highlights near the hotel. The staff off the hotel and restaurant where very friendly. I had a great dinner. more

Management response from
De_Roode_Leeuw, General Manager

We appreciate your comments and were happy that you enjoyed your stay and dinner. Our Restaurant De Roode Leeuw promotes Dutch regional cuisine and I hope you had one of the specialties Rene R.F. Wildeman General Manager

It was OK
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3 of 5 stars
NorthernRiversNSW   11 contributions
Brisbane, Australia
28 Dec 2009 | Trip type: Business, Solo travel

I stayed for two nights at this hotel recently and thought it was OK. I've visited Amsterdam five times in the past few years and have stayed at different hotels (3* and 4*) near Centraal Station each time, so my expectations were realistic. My 'smoking comfort room' at the Hotel Amsterdam was the smallest I've encountered so far, with the... more

Management response from
De_Roode_Leeuw, General Manager

We appreciate your comment and regret that we did not fully meet your expectations and could not do better than an O.K. It is 9 years since our latest refurbishment was done. At the moment we have several interior designers working on a proposal for the next refurbishment which will start one year from now. In the meantime we are...

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4 of 5 stars
rob61061   1 contribution
clevedon
10 Dec 2009 | Trip type: Couples

Booked in the hotel for 5 nights at the begining of Dec, found the staff very friendly and helpful everyone we encountered spoke excellent English. We had a standard room bit small but it is city centre hotel but always clean and mini bar well stocked. Solid door to shower room. Hotel situated in excellent location for all aspects of... more

Management response from
De_Roode_Leeuw, General Manager

Many thanks for having taken the time to write a review. Yes, indeed, a better location in Amsterdam than ours can hardly be found. It was a pleasure to learn that you enjoyed your stay and we hope to have the pleasure of welcoming you again in the future Rene Wildeman General Manager

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3 of 5 stars
kathie_gemi   5 contributions
pireaus
24 Nov 2009 | Trip type: Couples

On the plus, the hotel's location was great, right in the heart of Amsterdam, making it easy for us to go around. The staff were accommodating, but not extremely helpful. We were initially put in a twin room although we had specifically requested a double, without even being advised why we were given a twin. We were changed to a... more

Management response from
De_Roode_Leeuw, General Manager

Like you have learned probably from previous reviews about our property, several guests had comments about the opaque doors in the bathrooms. This made us decide to replace them upon the next renovation which shall start in january 2011. As far as bookings are concerend, due to the limited number of double bedded rooms, we always confirm twin bedded rooms...

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3 of 5 stars
mistxx   4 contributions
UK
14 Nov 2009 | Trip type: Couples

Having already stayed in this hotel in July 2008 and loved every minute of it - had no hesitation booking a return trip expecting the same this year (for my partner's birthday). Was extrememly dissapointed with the room. The rooms appear to have been renovated since last year - unfortunately not for the better - The first room we were... more

Management response from
De_Roode_Leeuw, General Manager

We thank your for your comments and we are sorry to learn that you did not like our property as much as the first time you stayed with us. First of all let us point out that no renovation has taken place at all, except the bathrooms. Although many modern hotels have "glassed" bathrooms or even bathtubs standing in the...

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2 of 5 stars
jovialmonkeybusiness   24 contributions
Durham, England
3 Nov 2009 | Trip type: Couples

Booked a double room to be told on arrival that they had 'run out'. They didn't seem to understand the concept of a reservation and gave us a twin instead. Bathroom doors are glass and so you can see the toilet 18 inches away from the bed. Despite asking for non smoking room ours smelled of smoke and to add... more

Management response from
De_Roode_Leeuw, General Manager

We regret that we were not able to meet your expectations. As far as the reservation is concerned; double bedded rooms are always "on request"and upon availability and this has to do with the limited number of double bedded rooms available. We sincerely apologize that you smelled smoke in your room. As you have experienced yourself, we are very strict...

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5 of 5 stars
JuanPabloNYC   3 contributions
NYC
26 Oct 2009 | Trip type: Couples

The reviews on this site for Hotel Amsterdam-De Roode Leeuw do not do justice to this hotel. When traveling I look for hotels with good deals but based on the reviews I was not expecting much from this hotel. However, when I arrived, checked in, and saw my room I was extremely happy. The room was small, but you have... more

Management response from
De_Roode_Leeuw, General Manager

It was a pleasure for my team and myself to learn that your stay has been a pleasant one. Nevertheless bare in mind that an experience is unique and personal so we also do respect less positive reviews and do our utmost to improve our product and services. Sometimes this is possible instantly, other times, when involving investments, this takes...

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3 of 5 stars
puginny   4 contributions
bournemouth
13 Sep 2009 | Trip type: Couples
1
person found this review helpful

This was our third stay and we booked it because we love it. We requested a front facing room with balcony and smoking, and thats exactly what we got. Lovely. The bathroom has been refurbished since our last stay and is nicely done although the shower could have been upgraded a bit! (ideally). The staff on our arrival were lovely... more

Management response from
De_Roode_Leeuw, General Manager

You give this review the title "A bit disappointing" but I can very well understand that you were more disappointed than the title suggests. This shows how an employee not taking a complaint seriously can spoil a stay. Of course I have investigated this matter but neither The Executive Housekeeper nor any of the Management team have been informed by...

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Hotel Amsterdam - De Roode Leeuw Also Known As

  • De Roode Leeuw Amsterdam
  • De Roode Leeuw
  • Hotel Amsterdam De Roode Leeuw
Address: Damrak 93-94, Amsterdam 1012 LP, The Netherlands
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