We stayed there one night and it was a pleasant surprise. Rooms are a little bit small but clean, new, coffee inside the room, complimentary wi fi in the lobby. Very comfortable beds. Staff super friendly, we asked for a different room and gave us a room with two big windows, as we were leaving 4.30 am they prepared a...
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Dear guest,
thank you for taking the effort in writing this review.
We hope you have enjoyed your stay and are looking forward to your next visit.
kind regards,
Hans
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My first impression at arrival wasnt good because of the lack of internet access. No wifi in the room was a disaster. On the hotel website is mentioned "free wifi" which normally is understood as free wifi in the room, but no - it was free wifi in the lobby and in the rooms you had to pay 12 euro...
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Dear guest,
thank you for your review.
It is good to hear you have enjoyed the service of our staff members.
I certainly will pass this on to them.
kind regards,
Hans
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Stayed in this hotel November 2011 breakfast was included and good ...location you can catch the tram right outside of the hotel. Great coffee shop next door for a quick bite...The only thing I can say is ask for a room not in the basement....while I was there someone got robbed that stayed in the basement....I asked for a room...
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Stayed 5 days with wife. Clean room on second floor. Nice staff, and walking distance to good sightseeing locations. Easy to get to and from centraal station, as tram is just down the block.
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The only good thing about this hotel is its location - 10 min walk from the centre. Tiny room at the basement floor we were unlucky to get leaved me extremely unhappy. FREE INTERNET but only in the lobby!
And I would have never rate this hotel as a 3*
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Dear Lesya,
thank you for your review.
I am sorry to read here that you were not happy with your stay. It would have been good to hear this during your stay so we could have done something for you.
We would like our guests to leave the hotel happy .
The internet is offered free only in our lobby....
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Tiny room, stained carpets! Clean bathroom. Approximately 15 minutes away from Central Station.
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hotel is nice, staff helpful, internet free but slow, the room i had was tiny, my colleague had a bigger one for the same price. very nice location: 10min footwalk to city center
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Had a good two nights stay here. Very clean rooms, small, but with a private toilet and shower. Had a nice view of the park next door, quiet part of town. They do serve a nice breakfast down in the basement, had all I could eat and then some. Good service, they had messed up our reservations, but fixed everything...
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Stayed 2 nights with wife. Small clean room with clean bathroom and good shower with room for 2. Comfortable bed. Housekeeping not so good but English chief housekeeper was having problems with new member of staff so I expect it was just a temporary dip in standards. Carpets looking a bit tired and ageing much like myself. However a visit...
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